Office 2000 'Save' brain farts

[Guest]

To fix, the only option is reinstallation? (not that I'm really willing to
do so only for this)

Have one up-to-date Office 2000 installation that on occasion will not save
a file when hitting the Save button in the top toolbars, but only does this
intermittently from Word session to session. Quitting Word is the
catch-all, where Word 2K will query the user on whether or not the doc is to
be saved. Clicking Yes at this point DOES save the file.

So far this hasn't been a money-costing problem, since the user had always
erred on the side of caution and clicked Yes upon closing documents whenever
one of these problematic Word sessions occur. However, we can see the
potential for a problem for someone else in the office using Word on this
machine who doesn't realize the Save button may or may not work for a given
Word session, and assumes that the doc in a bad session is saved via the
Save button they had earlier clicked, then cancels out of the save option
upond closing the doc w/o a real save. Instantly, we have an pending
unhappy camper when the next time that file is opened only to find out that
all his/her work from before is completely lost.

Anyways, with Word or any of the Office suite, are there diagnostics that
one can use to 'fix' issues such as this? Or do previous patches get in the
way of that anyways? Is re-installing the only viable solution? Not being
anything CLOSE to being tagged as an Office Expert, I truly have no clue;
actually, this is the first time we've had anything really screwy like this
happen with any of our Office installs--this is uncharted territory for me.
At any rate, any 411 would be appreciated. TIA.

 

[Charles Kenyon]

I suspect that what is happening is that the person is clicking the Save
button when Word is not the foreground application. Windows interprets this
as a click into the application rather than as a click on the save (or any
other) button.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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