Office 2000 - This patch package could not be opened. - Need help!

Y

yan

Hi Everyone,

I need to reinstall a feature in Publisher. When I try to reinstall the
program (from cd) I receive the following message:
"This patch package could not be opened....." I get this message with both
disks.
If I try to update office I get the following message:
Office Update is unable to check for updates Help
The Office Update site is unable to check for updates on this computer. This
may be happening because of one of the following reasons:
You do not have administrative privileges for this computer.
There is a network problem and the detection catalog used by the Office
Update site failed to download. Go back to the Downloads home page and try
running detection again.
Windows Installer patch files (.MSP files) from previously applied Office
updates are missing from the \Windows\Installer hidden directory on your
computer. MSP files are stored on your computer after update installation
completes because they need to be referenced for future update operations.
If the files are missing you will not be able to apply Office updates. You
may also be unable to uninstall Office products as a result of the same
problem. Please contact Microsoft Product Support Services for assistance.
You installed Office updates in the past and then upgraded from Windows
Installer version 1.0 to Windows Installer version 1.1. For more information
see the KB article Windows Installer May Prompt for Install Source if
Unavailable.

Does anyone know what I have to desintall/remove to be able to reinstall
Office?

I have always been able to install/uninstall/update Office until last
week... when the computer crashed, and I had to restore a previous
installation. Computer is running Windows ME.

Thank you in advance for your assistance.

Annick Fransen
(e-mail address removed)
 

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