Office 2000 Update not downloading correctly....

[AnitaN]

I am running WIN XP, with Office 2000. The website says I need an Upgrade 2
and 3. So, I try to download and everything starts out fine, but then it
says I need the CD, which I have, but it can't find the "DATA!.msi file. I
have looked on the CD and it is there, but the Upgrade will not recognize it.
Any suggestions???

 

[garfield-n-odie]

Hi, AnitaN. Do you have any other "2000" series Microsoft programs that
you installed separately from Office 2000? Maybe a standalone version
of FrontPage 2000, Visio 2000, Publisher 2000, etc.? If so, try
inserting the CD for the standalone product when prompted for data1.msi.

 

[DaveD]

I only have MS Office 2000 with no other stand alone products.

 

[garfield-n-odie]

Did your copy of Office 2000 come preinstalled on your computer by the
computer manufacturer, or did you install it from your Office 2000 CD?
If it was a preinstalled copy, sometimes the computer manufacturer uses
a one Office 2000 version to image the hard drive, but puts a different
Office 2000 version CD into the box with your computer. The only way to
fix this is to uninstall Office 2000 and reinstall it from your CD.

 

[DaveD]

I have original Office 2000 Pro Cds, Set of 2. Disk one has the Data1.msi
file it is looking for but the update SP3 does not recognize it. If I
uninstall Office 2000 do I need to save all my Word, Excel, Power Point, etc.
files? When SP2 came out I was able to update without any problems. Thank
you for your advice.

 

[garfield-n-odie]

Every "2000" series Microsoft product CD has a data1.msi file on it. So
if you had a Visio 2000 CD, there would be a data1.msi file on it, but
it's not the same data1.msi that comes with Office. Office 2000 came in
Standard, Small Business, Professional, and Premium versions, each with
a data1.msi on CD1, and each version's data1.msi is different from the
others. So while you have a data1.msi on the CD, it's not necessarily
the one that OfficeUpdate is looking for. That's why I asked whether
you had a preinstalled copy of Office or if you installed Office
yourself from your CD. If you installed Office yourself from your CDs,
then the data1.msi on your CD has to be the same as the one on your
computer, and it would be pointless to uninstall/reinstall.

Uninstalling won't delete the documents, spreadsheets, presentations,
etc., that you created with Office as long as you saved your work to a
separate folder that Office does not use for program files.
Uninstalling will delete Word .dot, .dic, and .acl files; Excel .xlt and
..xlb files; Powerpoint .pot files; Outlook .pst files (mail messages and
mail profiles); and probably a few other things I don't remember off the
top of my head. If you're planning on uninstalling and reinstalling, it
would be wise to do a full system backup (and make sure you can restore
from the backups... it's amazing how many people learn too late that
their backups are unusable!), and then you can easily recover any
missing files.

 

[DaveD]

Trying the install of MS Office SP3, the message I got was to insert the MS
Word disk. As Word is on the Office 2000 disk, I had used this disk. I
would get a warning that this is not a valid installation. I have a Dell
computer that came with MS Works which included MS Word 2000. This time I
used the Dell MS Works disk and the install of SP3 worked. MS Office 2000 is
up to date. I had forgotten about the computer having MS Word on it as part
of the included software of MS Works. As I do not use MS Works, I had
forgotten that MS Word was part of this program. The problem is solved and
will have to remember this for future updates of Office 2000. Thank you for
your help. May your computer be free of bugs. As a point of information, I
started using Firefox as another web browser. It is worth looking into but
it does not work on MS sites. Firefox has some interesting features not
found on IE like tabs for opening multiple web sites