G
garyd2
Recent install on new XP computer.
J
Jabez Gan
Hey Gary,
You will need to have the same Office 2000 CD (the same CD when you install
Office 2000). Insert that same CD into your CD drive and try updating again.
See if it can find the file data1.msi.
If you cannot get old of the CD, please try the following which is provided
by MS Support:
=====================
To resolve this issue, we have to reinstall your Office 2000, now I provide
you below method to reinstall Office 2000 via Windows Clean Up Utility 2.0.
Note: Before you perform the following steps, please refer to the Microsoft
Knowledge Base (KB) articles to learn more about backing up the Outlook
data.
816003 OFF2000: Description and Use of the Microsoft Office 2000 Profile
Wizard
http://support.microsoft.com/?id=816003
196492 OL2000: (IMO) How to Back Up, Restore, or Move Outlook Data
http://support.microsoft.com/?id=196492
Q195719.KB.EN-US OL2000: (CW) How to Back Up, Restore, or Move Outlook Data
http://support....efault.aspx?scid=KB;EN-US;195719
Reinstall Office 2000 via Windows Clean Up Utility 2.0
(a) Download the Windows Installer Cleanup 2.0 Utility on your desktop.
http://download...B8-80E8-983A48D5E1BD/msicuu2.exe
(b) After you install the Windows Installer CleanUp Utility, click Start
menu-> All Programs-> Windows Install Clean Up.
(c) Highlight Microsoft Office 2000 entry in the list and then click Remove.
Please don't remove any other entries in the list.
(d) Click Exit to close the Windows Installer Cleanup utility.
(e) Click Start menu-> Run, type "regedit" (without the quotation marks) in
the Open box and press Enter.
(f) Locate the two registry keys below and click Delete from the Edit menu.
Click OK on the pop-up warning dialog box.
HKEY_CURRENT_USER\Software\Microsoft\Office\19.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\19.0
(g) Delete the "Microsoft Office" folder located in the C:\Program Files.
(h) Click Start menu-> Run, type "%Temp%" (without the quotation marks) in
the Open box and press Enter.
(i) Empty the %Temp% folder.
(j) Empty the Recycle Bin.
(k) Restart your computer and try to install Office 2003 and updates again.
After you install Office 2000, please go to the Office Product Updates Web
site, and click the "Check for Updates" link to check for available Office
updates.
http://www.offi....com/ProductUpdates/default.aspx
=================
Hope this helps.
You will need to have the same Office 2000 CD (the same CD when you install
Office 2000). Insert that same CD into your CD drive and try updating again.
See if it can find the file data1.msi.
If you cannot get old of the CD, please try the following which is provided
by MS Support:
=====================
To resolve this issue, we have to reinstall your Office 2000, now I provide
you below method to reinstall Office 2000 via Windows Clean Up Utility 2.0.
Note: Before you perform the following steps, please refer to the Microsoft
Knowledge Base (KB) articles to learn more about backing up the Outlook
data.
816003 OFF2000: Description and Use of the Microsoft Office 2000 Profile
Wizard
http://support.microsoft.com/?id=816003
196492 OL2000: (IMO) How to Back Up, Restore, or Move Outlook Data
http://support.microsoft.com/?id=196492
Q195719.KB.EN-US OL2000: (CW) How to Back Up, Restore, or Move Outlook Data
http://support....efault.aspx?scid=KB;EN-US;195719
Reinstall Office 2000 via Windows Clean Up Utility 2.0
(a) Download the Windows Installer Cleanup 2.0 Utility on your desktop.
http://download...B8-80E8-983A48D5E1BD/msicuu2.exe
(b) After you install the Windows Installer CleanUp Utility, click Start
menu-> All Programs-> Windows Install Clean Up.
(c) Highlight Microsoft Office 2000 entry in the list and then click Remove.
Please don't remove any other entries in the list.
(d) Click Exit to close the Windows Installer Cleanup utility.
(e) Click Start menu-> Run, type "regedit" (without the quotation marks) in
the Open box and press Enter.
(f) Locate the two registry keys below and click Delete from the Edit menu.
Click OK on the pop-up warning dialog box.
HKEY_CURRENT_USER\Software\Microsoft\Office\19.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\19.0
(g) Delete the "Microsoft Office" folder located in the C:\Program Files.
(h) Click Start menu-> Run, type "%Temp%" (without the quotation marks) in
the Open box and press Enter.
(i) Empty the %Temp% folder.
(j) Empty the Recycle Bin.
(k) Restart your computer and try to install Office 2003 and updates again.
After you install Office 2000, please go to the Office Product Updates Web
site, and click the "Check for Updates" link to check for available Office
updates.
http://www.offi....com/ProductUpdates/default.aspx
=================
Hope this helps.
G
garyd
Jabez,
It turns out that the Office 2000 install CD was dirty (or soimething).
Anyway, it was not being recognized by the system. Once cleaned, everything
ran fine. Thanks for the reply.
Gary
It turns out that the Office 2000 install CD was dirty (or soimething).
Anyway, it was not being recognized by the system. Once cleaned, everything
ran fine. Thanks for the reply.
Gary
L
LaLa
I am having the same problem as garyd. My CD is not dirty. I have the office
CD. As far as I know it is the one installed on my computer. It is Office
2000 with SP2.
1) How do I tell if it is exactly the same CD as is installed. Is there some
reference number I can comapre? When I bought the computer Office was
installed and this is the CD that came with it. I am not sure why it would be
different.
2) Is the only way to repair his by un-installing and re-installing office?
This seems like a very brut force method. Is there some work around to
install the updates?
Thanks,
Laura
CD. As far as I know it is the one installed on my computer. It is Office
2000 with SP2.
1) How do I tell if it is exactly the same CD as is installed. Is there some
reference number I can comapre? When I bought the computer Office was
installed and this is the CD that came with it. I am not sure why it would be
different.
2) Is the only way to repair his by un-installing and re-installing office?
This seems like a very brut force method. Is there some work around to
install the updates?
Thanks,
Laura
B
Bob Buckland ?:-\)
Hi Laura,
When asked to insert the CD look at the bottom of the dialog
for the 'use Feature from' box. Is the name on the CD the
same as in that box? All Office 2000 family products had a
Data1.msi named file on CD#1, but it was a different file for
each product.
Check also that the product and edition name on the CD
is the same as the name listed in Add/Remove Programs in the
Windows control Panel.
========
I am having the same problem as garyd. My CD is not dirty. I have the office
CD. As far as I know it is the one installed on my computer. It is Office
2000 with SP2.
1) How do I tell if it is exactly the same CD as is installed. Is there some
reference number I can comapre? When I bought the computer Office was
installed and this is the CD that came with it. I am not sure why it would be
different.
2) Is the only way to repair his by un-installing and re-installing office?
This seems like a very brut force method. Is there some work around to
install the updates?
Thanks,
Laura >>
--
Let us know if this helped you,
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx
When asked to insert the CD look at the bottom of the dialog
for the 'use Feature from' box. Is the name on the CD the
same as in that box? All Office 2000 family products had a
Data1.msi named file on CD#1, but it was a different file for
each product.
Check also that the product and edition name on the CD
is the same as the name listed in Add/Remove Programs in the
Windows control Panel.
========
I am having the same problem as garyd. My CD is not dirty. I have the office
CD. As far as I know it is the one installed on my computer. It is Office
2000 with SP2.
1) How do I tell if it is exactly the same CD as is installed. Is there some
reference number I can comapre? When I bought the computer Office was
installed and this is the CD that came with it. I am not sure why it would be
different.
2) Is the only way to repair his by un-installing and re-installing office?
This seems like a very brut force method. Is there some work around to
install the updates?
Thanks,
Laura >>
--
Let us know if this helped you,
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx