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Kevin J Fuller
Folks,
This machine worked fine on Saturday, but suddenly won't
open any Office docs (.xls, .xlt, .doc, .dot, etc).
Dialog box states: "unable to read file" and no other
clues. Same results when double clicking filename or
using open command in app. Same results for files on web
server, local file server or machines own harddisk.
I can find no relevant knowledgebase articles.
Specs:
New-ish Dell PC, 30 GB drive, 256 RAM
Windows XP Pro
Office 2000 full install (I ran a repair AND removed and
reinstalled)
All Windows and Office updates applied
Checked the drive for errors
Defragged the drive
Scanned the system for viruses
User claims that he made no changes to the system.
Please let me know if you know of a fix.
Thanks!
Kevin J
This machine worked fine on Saturday, but suddenly won't
open any Office docs (.xls, .xlt, .doc, .dot, etc).
Dialog box states: "unable to read file" and no other
clues. Same results when double clicking filename or
using open command in app. Same results for files on web
server, local file server or machines own harddisk.
I can find no relevant knowledgebase articles.
Specs:
New-ish Dell PC, 30 GB drive, 256 RAM
Windows XP Pro
Office 2000 full install (I ran a repair AND removed and
reinstalled)
All Windows and Office updates applied
Checked the drive for errors
Defragged the drive
Scanned the system for viruses
User claims that he made no changes to the system.
Please let me know if you know of a fix.
Thanks!
Kevin J