Office 2000 won't reinstall

P

Pebble

Hi to all,
I've been trying to reinstall Microsoft Office 2000 (Winword.exe version 9.0.2717) something I've done before without a problem. It was preinstalled on this packard bell computer, so I don't have the office CD as such, but run restore.exe from the original windows 98SE CD, which enables me to restore any of the preinstalled software. It now asks me for my 25 digit CD key - didn't last time I reinstalled word a couple of years ago - I type in my windows product key, but no not that one. I have the software licence number from an old Belarc advisor log, but this won't work as it is not 25 digit. I have a full backup of C drive, any of the files in it I can restore - but which files?
Have googled this and the general consensus seems to be "ring Microsoft and get a new key" yeah - right !!
I'm stumped.
Any and all opinions welcomed.
Thanks
--
* * Pebble in Boulder * *
who would never underestimate the humble floppy
--
Name: MULTIMEDIA 800AU*
Microprocessor: Intel Pentium III 800MHz
RAM: 256MB
Video Memory: 8MB (VooDoo 3 2000)
Hard Disk: 20GB+80GB
Operating System: Windows '98 SE
OE v 5.50.4807.1700
IE v 5.50.4807.2300IC
Firewire\Ethenet :cool:
 
J

JoAnn Paules [MVP]

Because you have/had an OEM version of Office, you would have to get that
information from the computer manufacturer. Translation: You are up a famous
creek without a paddle. Microsoft cannot help with OEM software. And as
you've seen, Belarc will not work with Office 2000 versions.

You have two options: Buy Office again or use something else. I know that's
not the answer you wanted to hear but I suspect that you already knew what
you would be told.

--

JoAnn Paules
MVP Microsoft [Publisher]




Hi to all,
I've been trying to reinstall Microsoft Office 2000 (Winword.exe version
9.0.2717) something I've done before without a problem. It was preinstalled
on this packard bell computer, so I don't have the office CD as such, but
run restore.exe from the original windows 98SE CD, which enables me to
restore any of the preinstalled software. It now asks me for my 25 digit CD
key - didn't last time I reinstalled word a couple of years ago - I type in
my windows product key, but no not that one. I have the software licence
number from an old Belarc advisor log, but this won't work as it is not 25
digit. I have a full backup of C drive, any of the files in it I can
restore - but which files?
Have googled this and the general consensus seems to be "ring Microsoft and
get a new key" yeah - right !!
I'm stumped.
Any and all opinions welcomed.
Thanks
--
* * Pebble in Boulder * *
who would never underestimate the humble floppy
--
Name: MULTIMEDIA 800AU*
Microprocessor: Intel Pentium III 800MHz
RAM: 256MB
Video Memory: 8MB (VooDoo 3 2000)
Hard Disk: 20GB+80GB
Operating System: Windows '98 SE
OE v 5.50.4807.1700
IE v 5.50.4807.2300IC
Firewire\Ethenet :cool:
 
J

JoAnn Paules [MVP]

Because you have/had an OEM version of Office, you would have to get that
information from the computer manufacturer. Translation: You are up a famous
creek without a paddle. Microsoft cannot help with OEM software. And as
you've seen, Belarc will not work with Office 2000 versions.

You have two options: Buy Office again or use something else. I know that's
not the answer you wanted to hear but I suspect that you already knew what
you would be told.

--

JoAnn Paules
MVP Microsoft [Publisher]




Hi to all,
I've been trying to reinstall Microsoft Office 2000 (Winword.exe version
9.0.2717) something I've done before without a problem. It was preinstalled
on this packard bell computer, so I don't have the office CD as such, but
run restore.exe from the original windows 98SE CD, which enables me to
restore any of the preinstalled software. It now asks me for my 25 digit CD
key - didn't last time I reinstalled word a couple of years ago - I type in
my windows product key, but no not that one. I have the software licence
number from an old Belarc advisor log, but this won't work as it is not 25
digit. I have a full backup of C drive, any of the files in it I can
restore - but which files?
Have googled this and the general consensus seems to be "ring Microsoft and
get a new key" yeah - right !!
I'm stumped.
Any and all opinions welcomed.
Thanks
--
* * Pebble in Boulder * *
who would never underestimate the humble floppy
--
Name: MULTIMEDIA 800AU*
Microprocessor: Intel Pentium III 800MHz
RAM: 256MB
Video Memory: 8MB (VooDoo 3 2000)
Hard Disk: 20GB+80GB
Operating System: Windows '98 SE
OE v 5.50.4807.1700
IE v 5.50.4807.2300IC
Firewire\Ethenet :cool:
 
J

JoAnn Paules [MVP]

Because you have/had an OEM version of Office, you would have to get that
information from the computer manufacturer. Translation: You are up a famous
creek without a paddle. Microsoft cannot help with OEM software. And as
you've seen, Belarc will not work with Office 2000 versions.

You have two options: Buy Office again or use something else. I know that's
not the answer you wanted to hear but I suspect that you already knew what
you would be told.

--

JoAnn Paules
MVP Microsoft [Publisher]




Hi to all,
I've been trying to reinstall Microsoft Office 2000 (Winword.exe version
9.0.2717) something I've done before without a problem. It was preinstalled
on this packard bell computer, so I don't have the office CD as such, but
run restore.exe from the original windows 98SE CD, which enables me to
restore any of the preinstalled software. It now asks me for my 25 digit CD
key - didn't last time I reinstalled word a couple of years ago - I type in
my windows product key, but no not that one. I have the software licence
number from an old Belarc advisor log, but this won't work as it is not 25
digit. I have a full backup of C drive, any of the files in it I can
restore - but which files?
Have googled this and the general consensus seems to be "ring Microsoft and
get a new key" yeah - right !!
I'm stumped.
Any and all opinions welcomed.
Thanks
--
* * Pebble in Boulder * *
who would never underestimate the humble floppy
--
Name: MULTIMEDIA 800AU*
Microprocessor: Intel Pentium III 800MHz
RAM: 256MB
Video Memory: 8MB (VooDoo 3 2000)
Hard Disk: 20GB+80GB
Operating System: Windows '98 SE
OE v 5.50.4807.1700
IE v 5.50.4807.2300IC
Firewire\Ethenet :cool:
 
J

JoAnn Paules [MVP]

Because you have/had an OEM version of Office, you would have to get that
information from the computer manufacturer. Translation: You are up a famous
creek without a paddle. Microsoft cannot help with OEM software. And as
you've seen, Belarc will not work with Office 2000 versions.

You have two options: Buy Office again or use something else. I know that's
not the answer you wanted to hear but I suspect that you already knew what
you would be told.

--

JoAnn Paules
MVP Microsoft [Publisher]




Hi to all,
I've been trying to reinstall Microsoft Office 2000 (Winword.exe version
9.0.2717) something I've done before without a problem. It was preinstalled
on this packard bell computer, so I don't have the office CD as such, but
run restore.exe from the original windows 98SE CD, which enables me to
restore any of the preinstalled software. It now asks me for my 25 digit CD
key - didn't last time I reinstalled word a couple of years ago - I type in
my windows product key, but no not that one. I have the software licence
number from an old Belarc advisor log, but this won't work as it is not 25
digit. I have a full backup of C drive, any of the files in it I can
restore - but which files?
Have googled this and the general consensus seems to be "ring Microsoft and
get a new key" yeah - right !!
I'm stumped.
Any and all opinions welcomed.
Thanks
--
* * Pebble in Boulder * *
who would never underestimate the humble floppy
--
Name: MULTIMEDIA 800AU*
Microprocessor: Intel Pentium III 800MHz
RAM: 256MB
Video Memory: 8MB (VooDoo 3 2000)
Hard Disk: 20GB+80GB
Operating System: Windows '98 SE
OE v 5.50.4807.1700
IE v 5.50.4807.2300IC
Firewire\Ethenet :cool:
 
J

JoAnn Paules [MVP]

Because you have/had an OEM version of Office, you would have to get that
information from the computer manufacturer. Translation: You are up a famous
creek without a paddle. Microsoft cannot help with OEM software. And as
you've seen, Belarc will not work with Office 2000 versions.

You have two options: Buy Office again or use something else. I know that's
not the answer you wanted to hear but I suspect that you already knew what
you would be told.

--

JoAnn Paules
MVP Microsoft [Publisher]




Hi to all,
I've been trying to reinstall Microsoft Office 2000 (Winword.exe version
9.0.2717) something I've done before without a problem. It was preinstalled
on this packard bell computer, so I don't have the office CD as such, but
run restore.exe from the original windows 98SE CD, which enables me to
restore any of the preinstalled software. It now asks me for my 25 digit CD
key - didn't last time I reinstalled word a couple of years ago - I type in
my windows product key, but no not that one. I have the software licence
number from an old Belarc advisor log, but this won't work as it is not 25
digit. I have a full backup of C drive, any of the files in it I can
restore - but which files?
Have googled this and the general consensus seems to be "ring Microsoft and
get a new key" yeah - right !!
I'm stumped.
Any and all opinions welcomed.
Thanks
--
* * Pebble in Boulder * *
who would never underestimate the humble floppy
--
Name: MULTIMEDIA 800AU*
Microprocessor: Intel Pentium III 800MHz
RAM: 256MB
Video Memory: 8MB (VooDoo 3 2000)
Hard Disk: 20GB+80GB
Operating System: Windows '98 SE
OE v 5.50.4807.1700
IE v 5.50.4807.2300IC
Firewire\Ethenet :cool:
 
P

Pebble

Thanks JoAnn, I thought as such. But why was I able to reinstall before (about 2 years ago) no problems??
I've acquired a word'97 CD. Will give that a go.
Thanks again.
 
P

Pebble

Thanks JoAnn, I thought as such. But why was I able to reinstall before (about 2 years ago) no problems??
I've acquired a word'97 CD. Will give that a go.
Thanks again.
 
P

Pebble

Thanks JoAnn, I thought as such. But why was I able to reinstall before (about 2 years ago) no problems??
I've acquired a word'97 CD. Will give that a go.
Thanks again.
 
P

Pebble

Thanks JoAnn, I thought as such. But why was I able to reinstall before (about 2 years ago) no problems??
I've acquired a word'97 CD. Will give that a go.
Thanks again.
 
P

Pebble

Thanks JoAnn, I thought as such. But why was I able to reinstall before (about 2 years ago) no problems??
I've acquired a word'97 CD. Will give that a go.
Thanks again.
 
J

JoAnn Paules [MVP]

No clue. I've used OEM versions in the past but I've always had the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]




Thanks JoAnn, I thought as such. But why was I able to reinstall before
(about 2 years ago) no problems??
I've acquired a word'97 CD. Will give that a go.
Thanks again.
 
J

JoAnn Paules [MVP]

No clue. I've used OEM versions in the past but I've always had the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]




Thanks JoAnn, I thought as such. But why was I able to reinstall before
(about 2 years ago) no problems??
I've acquired a word'97 CD. Will give that a go.
Thanks again.
 
J

JoAnn Paules [MVP]

No clue. I've used OEM versions in the past but I've always had the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]




Thanks JoAnn, I thought as such. But why was I able to reinstall before
(about 2 years ago) no problems??
I've acquired a word'97 CD. Will give that a go.
Thanks again.
 
J

JoAnn Paules [MVP]

No clue. I've used OEM versions in the past but I've always had the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]




Thanks JoAnn, I thought as such. But why was I able to reinstall before
(about 2 years ago) no problems??
I've acquired a word'97 CD. Will give that a go.
Thanks again.
 
J

JoAnn Paules [MVP]

No clue. I've used OEM versions in the past but I've always had the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]




Thanks JoAnn, I thought as such. But why was I able to reinstall before
(about 2 years ago) no problems??
I've acquired a word'97 CD. Will give that a go.
Thanks again.
 

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