Office 2002 - Shortcut Menu Bar With Question Marks

[Peggy DaValt]

Good morning everyone -

I am running Office 2002 (XP) on a Win2K server. The
applications are installed locally to the desktop on the
C:\Drive, but the user only sees the D:\Drive.

A few weeks ago, I was clearing my cache and cookies and
when I did that, for some reason I lost the Word,
Powerpoint, and Excel shortcuts on the menu bar and they
have become icons with clouds with ? marks in them.
Outlook, Windows Explorer and IE are still visible to me
and still work. However, when I click on Word, Excel,
Powerpoint, the message I get, when trying to click on one
of the balloons is:

"The requested application has not been installed for the
current user. Please run set-up to install the
application."

Should I uninstall Office 2002 off my PC and then
reinstall it? Does this have anything to do with running
the office set-up wizard too?

Any help would be greatly appreciated.

Thanks so much.

Cordially,

Peggy DaValt
State of WI - Dept of Regulation & Licensing
(e-mail address removed)

 

[Hausi Tellenbach]

I've just solved the same problem (Microsoft [any Office product] has not
been installed for the current user)...
....In my case it was the permission of "C:\Documents and Settings\All
Users\Application Data\Microsoft\Office\Data\data.dat". Since I had no
access, e.g. word told me, it's not installed ...
Changing the permission to BUILTIN\Everyone:F cured the problem - now
Office-XP is running again as it should...