Office 2002 (XP) Validation Problem

[Dean Hewer]

Greetings,

Maybe someone can help me out. I have a licensed copy of Office 2002
Professional with FrontPage. (Note: I did not install FrontPage, but
everything else.)

I updated Office and before the updates proceeded, the process completed the
validation of my software.
Perfect. This is working really well. The update of my Office took it too
SP3. Perfect. All this in one down load.

The update page validated my version of Office as being GENUINE! OK so far
so good.

The update completes and I am off to the races. The next day, I run Office
update again. Validation time. No problem.
I was just validated yesterday. WRONG....now it is saying that MS is
blocking my validation as being genuine.

What did I do wrong? Can some one point me in the right direction?

Thanks

 

[garfield-n-odie [MVP]]

How do you define "a licensed copy"? "Office XP Professional
with Front Page" is legitimately available only to volume-license
customers. If you are volume-license customer, then contact your
company's computer support department for a valid product key.
If you are not a volume-license customer, then you should not
have this edition of Office, but you probably already know that...

 

[Dean Hewer]

Actually, this was given to me by my Company IT team.
I work out of the home (SOHO) and it is somewhat of a pain to get support.
The Company is placing some of us in home offices as a trial.

The actual CD was a burned one, and the key was written out on a piece of
paper.
Could be that this is a bogus copy. I will check into this.

Cheers

 

[Dean Hewer]

Hey,....why did Office get validated in the first place?
I think it was SP2 and upgraded to SP3. Validation was response was
'Genuine'

Now that I am at SP3, the Validation comes up as bogus.

I just don't understand why it validated as Genuine (SP2) then non-Genuine
after the upgrade to SP3.
I know my IT guy is going to ask me every conceivable question he can.

In any event, I will look into this.

Cheers