Office 2003/2007

O

Ohana

I have the CD's for office 2003 (student/teacher) for my son's lap top, and
lost the product key. I have the product key for my new desktop (2007), but
was never sent a CD when I purchased the full version. How can I get the
product key for the 2003 version, and how can I install 2007 w/o a CD?
 
O

Ohana

I can't remember re: 2003, i'm pretty sure I purchased the upgrade on-line,
and was sent the disk, and the product key I had on my email (then lost it~)
As for 2007, I definately purchased on line, I still have the email w/the
product key, but was never sent a disk. My new HP (March 07) hard drive
crashed, and I jst had it replaced yesterday, but now I have no email, word,
etc.

JoAnn Paules said:
Office 2003: Is it a retail version or did it come with the purchase of the
laptop?

Office 2007: Where did you purcase it from?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Ohana said:
I have the CD's for office 2003 (student/teacher) for my son's lap top, and
lost the product key. I have the product key for my new desktop (2007),
but
was never sent a CD when I purchased the full version. How can I get the
product key for the 2003 version, and how can I install 2007 w/o a CD?
 
J

JoAnn Paules

Okay - several things. If you can prove that you purchased it, Microsoft may
be able to replace it at a nominal fee. And since you have Student and
Teacher edition, it's not an upgrade.

I should have asked "who" did you purchase Office 2007 from?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Ohana said:
I can't remember re: 2003, i'm pretty sure I purchased the upgrade on-line,
and was sent the disk, and the product key I had on my email (then lost
it~)
As for 2007, I definately purchased on line, I still have the email w/the
product key, but was never sent a disk. My new HP (March 07) hard drive
crashed, and I jst had it replaced yesterday, but now I have no email,
word,
etc.

JoAnn Paules said:
Office 2003: Is it a retail version or did it come with the purchase of
the
laptop?

Office 2007: Where did you purcase it from?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Ohana said:
I have the CD's for office 2003 (student/teacher) for my son's lap top,
and
lost the product key. I have the product key for my new desktop
(2007),
but
was never sent a CD when I purchased the full version. How can I get
the
product key for the 2003 version, and how can I install 2007 w/o a CD?
 
O

Ohana

I may be out of luck on the 2003 version, since it's so old (over a year) I
may not have a record, but i'll check, since I purchase EVERYTHING on my
credit card. As for the 2007, I purchased it on line via the microsoft web
page...BUT I remember looking there and it seems you can go through a store
to purchase it, honestly, it was only in May or June, but I can't rmember!

JoAnn Paules said:
Okay - several things. If you can prove that you purchased it, Microsoft may
be able to replace it at a nominal fee. And since you have Student and
Teacher edition, it's not an upgrade.

I should have asked "who" did you purchase Office 2007 from?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Ohana said:
I can't remember re: 2003, i'm pretty sure I purchased the upgrade on-line,
and was sent the disk, and the product key I had on my email (then lost
it~)
As for 2007, I definately purchased on line, I still have the email w/the
product key, but was never sent a disk. My new HP (March 07) hard drive
crashed, and I jst had it replaced yesterday, but now I have no email,
word,
etc.

JoAnn Paules said:
Office 2003: Is it a retail version or did it come with the purchase of
the
laptop?

Office 2007: Where did you purcase it from?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I have the CD's for office 2003 (student/teacher) for my son's lap top,
and
lost the product key. I have the product key for my new desktop
(2007),
but
was never sent a CD when I purchased the full version. How can I get
the
product key for the 2003 version, and how can I install 2007 w/o a CD?
 
J

JoAnn Paules

If you can prove 2003, then a replacement is likely.

As for 2007 - call Microsoft and see if they can supply the CDs. I know it
won't be free but at this point, you are SOL. (This is one of the reasons I
recommend buying Office from Amazon.com. You get the disks in hand.)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Ohana said:
I may be out of luck on the 2003 version, since it's so old (over a year) I
may not have a record, but i'll check, since I purchase EVERYTHING on my
credit card. As for the 2007, I purchased it on line via the microsoft
web
page...BUT I remember looking there and it seems you can go through a
store
to purchase it, honestly, it was only in May or June, but I can't rmember!

JoAnn Paules said:
Okay - several things. If you can prove that you purchased it, Microsoft
may
be able to replace it at a nominal fee. And since you have Student and
Teacher edition, it's not an upgrade.

I should have asked "who" did you purchase Office 2007 from?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Ohana said:
I can't remember re: 2003, i'm pretty sure I purchased the upgrade
on-line,
and was sent the disk, and the product key I had on my email (then lost
it~)
As for 2007, I definately purchased on line, I still have the email
w/the
product key, but was never sent a disk. My new HP (March 07) hard
drive
crashed, and I jst had it replaced yesterday, but now I have no email,
word,
etc.

:

Office 2003: Is it a retail version or did it come with the purchase
of
the
laptop?

Office 2007: Where did you purcase it from?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I have the CD's for office 2003 (student/teacher) for my son's lap
top,
and
lost the product key. I have the product key for my new desktop
(2007),
but
was never sent a CD when I purchased the full version. How can I
get
the
product key for the 2003 version, and how can I install 2007 w/o a
CD?
 
O

Ohana

crud! well, good info and i'll note to self re: Amazon for the future!
Thank you VERY much!!!

JoAnn Paules said:
If you can prove 2003, then a replacement is likely.

As for 2007 - call Microsoft and see if they can supply the CDs. I know it
won't be free but at this point, you are SOL. (This is one of the reasons I
recommend buying Office from Amazon.com. You get the disks in hand.)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Ohana said:
I may be out of luck on the 2003 version, since it's so old (over a year) I
may not have a record, but i'll check, since I purchase EVERYTHING on my
credit card. As for the 2007, I purchased it on line via the microsoft
web
page...BUT I remember looking there and it seems you can go through a
store
to purchase it, honestly, it was only in May or June, but I can't rmember!

JoAnn Paules said:
Okay - several things. If you can prove that you purchased it, Microsoft
may
be able to replace it at a nominal fee. And since you have Student and
Teacher edition, it's not an upgrade.

I should have asked "who" did you purchase Office 2007 from?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I can't remember re: 2003, i'm pretty sure I purchased the upgrade
on-line,
and was sent the disk, and the product key I had on my email (then lost
it~)
As for 2007, I definately purchased on line, I still have the email
w/the
product key, but was never sent a disk. My new HP (March 07) hard
drive
crashed, and I jst had it replaced yesterday, but now I have no email,
word,
etc.

:

Office 2003: Is it a retail version or did it come with the purchase
of
the
laptop?

Office 2007: Where did you purcase it from?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I have the CD's for office 2003 (student/teacher) for my son's lap
top,
and
lost the product key. I have the product key for my new desktop
(2007),
but
was never sent a CD when I purchased the full version. How can I
get
the
product key for the 2003 version, and how can I install 2007 w/o a
CD?
 
J

JoAnn Paules

I wish I could have given you better news but it's not a complete wash.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Ohana said:
crud! well, good info and i'll note to self re: Amazon for the future!
Thank you VERY much!!!

JoAnn Paules said:
If you can prove 2003, then a replacement is likely.

As for 2007 - call Microsoft and see if they can supply the CDs. I know
it
won't be free but at this point, you are SOL. (This is one of the reasons
I
recommend buying Office from Amazon.com. You get the disks in hand.)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Ohana said:
I may be out of luck on the 2003 version, since it's so old (over a
year) I
may not have a record, but i'll check, since I purchase EVERYTHING on
my
credit card. As for the 2007, I purchased it on line via the microsoft
web
page...BUT I remember looking there and it seems you can go through a
store
to purchase it, honestly, it was only in May or June, but I can't
rmember!

:

Okay - several things. If you can prove that you purchased it,
Microsoft
may
be able to replace it at a nominal fee. And since you have Student and
Teacher edition, it's not an upgrade.

I should have asked "who" did you purchase Office 2007 from?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I can't remember re: 2003, i'm pretty sure I purchased the upgrade
on-line,
and was sent the disk, and the product key I had on my email (then
lost
it~)
As for 2007, I definately purchased on line, I still have the email
w/the
product key, but was never sent a disk. My new HP (March 07) hard
drive
crashed, and I jst had it replaced yesterday, but now I have no
email,
word,
etc.

:

Office 2003: Is it a retail version or did it come with the
purchase
of
the
laptop?

Office 2007: Where did you purcase it from?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I have the CD's for office 2003 (student/teacher) for my son's lap
top,
and
lost the product key. I have the product key for my new desktop
(2007),
but
was never sent a CD when I purchased the full version. How can I
get
the
product key for the 2003 version, and how can I install 2007 w/o
a
CD?
 

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