Office 2003 accessing network documents

[nate]

I'm having a problem accessing Word and Excel documents with Office 2003 on
an NT 4 server. The Office installation is local.

Word gives an "Insufficient Memory" error when I try to browse to the server
when opening documents.

Excel doesn't give any error, it simply doesn't do anything.

I can access documents if I map a folder to a drive letter, but I have no
luck accessing files via the UNC.

Here's a few more details.

The problem has been reproduced on two separate WinXP Pro boxes that are
fully patched. The problem only happens in Office 2003. There are no
problems with Office 97, 2000, or XP. The server is WinNT 4, with all SP's.

This is a problem for me, because my company's users all store their
documents on this NT4 server. I can't roll out and new machines with Office
2003 on them until this problem is resolved.

My network only has about 40-50 users on it.

I know, I know...I should move away from Win NT, and that will be happening,
just not real soon.

 

[Cindy M -WordMVP-]

Hi Nate,

I'm having a problem accessing Word and Excel documents with Office 2003 on
an NT 4 server.

I don't think Office 2003 can run on NT4. It's built to work on Win2000 with
SP3 or WinXP, but nothing earlier than that. Office 2003 has features that
require newer functionality than NT4 supports...

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003)
http://www.mvps.org/word

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[nate]

I should clarify a bit here. The installation of Office 2003 is on a WinXP
Pro box. I'm trying to access files stored on a Win NT 4 server.

 

[Cindy M -WordMVP-]

Hi Nate,

I'm trying to access files stored on a Win NT 4 server.

Then your best bet would probably be to try asking in the
word.setup.networking newsgroup, where someone might have a
better idea what possible problems could crop up when
trying to communicate with NT4.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update
Sep 30 2003)
http://www.mvps.org/word

This reply is posted in the Newsgroup; please post any
follow question or reply in the newsgroup and not by e-mail