Office 2003 - "autocomplete" in file | open or file | save no longer works

  • Thread starter Lanwench [MVP - Exchange]
  • Start date
L

Lanwench [MVP - Exchange]

Hi - I have a client with Office 2003 SP1 on WinXP SP2 - a heavy Word user &
generally quite tech-savvy.

He says that recently, the default behavior in Word (and, all his Office
applications) has changed - he used to be able to select File | Open, and
enter the first letter of a filename, and it would autocomplete/suggest the
file name both in-line and in a drop-down list. Now it isn't, and he can't
think of anything he's done to change this behavior, and would like it
restored.

I had him test this in Excel 2003 as well & the same results occur -
although he doesn't really care much about this in anything other than Word.

Autocomplete in Windows (e.g., file | run...) works fine. Autocomplete for
e-mail addresses in OL2003 works fine.

I've compared all his Word options settings to mine (on which the
autocomplete feature does work) and can't see anything different. So I'm
hoping one of the Office/Word gurus might have an idea?

I found a KB article, but it discusses Word 2000 only
http://support.microsoft.com/?kbid=289193
....I don't have the regkey mentioned in my (working) computer, and I doubt
highly he'd mucked about with anything in his registry.

Any help/guidance appreciated. Thanks!
 

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