Office 2003 Beta 2 Update Error

[muruegsan]

Hi,
I've already
downloaded the Beta 2 Technical Refresh and have problem
in installing this Technical Refresh. I've summarised my
problem as below. Help, please!.

I used to update my Beta 2 of Office 2003 from microsoft
download page. [For some reasons, I unstalled and
installed office 2003 Beta 2]. When I scan for updates,
the message says " Your system do not require any
updates".

So, I decided to use the file that I downloaded earlier
(opsetup.exe). [you can download it from here -->
http://www.microsoft.com/downloads/details.aspx?
displaylang=en&familyid=37f9d6b2-8354-4dda-b86b-
cf9ce8616d98 or
http://download.microsoft.com/download/6/6/6/66696dc4-
ca23-4e6e-8a3e-32c3d17c8e11/opsetup.exe ]

However, when I Installed, the following
message appears:
"Extracting file failed. It is most likely caused by low
memory [low disk space for swapping file] or corrupted
cabinet file".

I think that it is not due to corrupted cabinet file as
I've
earlier installed using the same opsetup.exe. It could be
due to the other possibility that "low memory"?. Not sure!

Any advise to overcome this? please help. Thanks in
advance.

 

[Milly Staples [MVP - Outlook]]

What OS are you trying to install Office 2003 beta on?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
muruegsan <[email protected]> asked:

| Hi,
| I've already
| downloaded the Beta 2 Technical Refresh and have problem
| in installing this Technical Refresh. I've summarised my
| problem as below. Help, please!.
|
| I used to update my Beta 2 of Office 2003 from microsoft
| download page. [For some reasons, I unstalled and
| installed office 2003 Beta 2]. When I scan for updates,
| the message says " Your system do not require any
| updates".
|
| So, I decided to use the file that I downloaded earlier
| (opsetup.exe). [you can download it from here -->
| http://www.microsoft.com/downloads/details.aspx?
| displaylang=en&familyid=37f9d6b2-8354-4dda-b86b-
| cf9ce8616d98 or
| http://download.microsoft.com/download/6/6/6/66696dc4-
| ca23-4e6e-8a3e-32c3d17c8e11/opsetup.exe ]
|
| However, when I Installed, the following
| message appears:
| "Extracting file failed. It is most likely caused by low
| memory [low disk space for swapping file] or corrupted
| cabinet file".
|
| I think that it is not due to corrupted cabinet file as
| I've
| earlier installed using the same opsetup.exe. It could be
| due to the other possibility that "low memory"?. Not sure!
|
| Any advise to overcome this? please help. Thanks in
| advance.

 

[murugesan]

Thanks, Milly. I'm using Microsoft Windows XP
Professional Version 2002 Service Pack 1.

FYI, I earlier installed opsetup.exe in my PC. At that
time also, I faced the same prob. However, after few
trials, I managed to install it. But this time, I've been
trying for many times already. The very same error
message appears every time.

Thanks for your help.

 

[murugesan]

Any news, Milly?

-----Original Message-----
Thanks, Milly. I'm using Microsoft Windows XP
Professional Version 2002 Service Pack 1.

FYI, I earlier installed opsetup.exe in my PC. At that
time also, I faced the same prob. However, after few
trials, I managed to install it. But this time, I've been
trying for many times already. The very same error
message appears every time.

Thanks for your help.

-----Original Message-----
What OS are you trying to install Office 2003 beta on?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
muruegsan <[email protected]> asked:

| Hi,
| I've already
| downloaded the Beta 2 Technical Refresh and have problem
| in installing this Technical Refresh. I've summarised my
| problem as below. Help, please!.
|
| I used to update my Beta 2 of Office 2003 from microsoft
| download page. [For some reasons, I unstalled and
| installed office 2003 Beta 2]. When I scan for updates,
| the message says " Your system do not require any
| updates".
|
| So, I decided to use the file that I downloaded earlier
| (opsetup.exe). [you can download it from here -->
| http://www.microsoft.com/downloads/details.aspx?
| displaylang=en&familyid=37f9d6b2-8354-4dda-b86b-
| cf9ce8616d98 or
| http://download.microsoft.com/download/6/6/6/66696dc4-
| ca23-4e6e-8a3e-32c3d17c8e11/opsetup.exe ]
|
| However, when I Installed, the following
| message appears:
| "Extracting file failed. It is most likely caused by low
| memory [low disk space for swapping file] or corrupted
| cabinet file".
|
| I think that it is not due to corrupted cabinet file as
| I've
| earlier installed using the same opsetup.exe. It

could
be

| due to the other possibility that "low memory"?. Not sure!
|
| Any advise to overcome this? please help. Thanks in
| advance.


.

.

 

[Milly Staples [MVP - Outlook]]

I and others are working on it with the Microsoft product managers. Stay
tuned.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
murugesan <[email protected]> asked:

| Any news, Milly?
|
|| -----Original Message-----
|| Thanks, Milly. I'm using Microsoft Windows XP
|| Professional Version 2002 Service Pack 1.
||
|| FYI, I earlier installed opsetup.exe in my PC. At that
|| time also, I faced the same prob. However, after few
|| trials, I managed to install it. But this time, I've been
|| trying for many times already. The very same error
|| message appears every time.
||
|| Thanks for your help.
||
||| -----Original Message-----
||| What OS are you trying to install Office 2003 beta on?
|||
||| --
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact.
|||
|||
||| After searching google.groups.com and finding no answer
||| muruegsan <[email protected]> asked:
|||
|||| Hi,
|||| I've already
|||| downloaded the Beta 2 Technical Refresh and have problem
|||| in installing this Technical Refresh. I've summarised my
|||| problem as below. Help, please!.
||||
|||| I used to update my Beta 2 of Office 2003 from microsoft
|||| download page. [For some reasons, I unstalled and
|||| installed office 2003 Beta 2]. When I scan for updates,
|||| the message says " Your system do not require any
|||| updates".
||||
|||| So, I decided to use the file that I downloaded earlier
|||| (opsetup.exe). [you can download it from here -->
|||| http://www.microsoft.com/downloads/details.aspx?
|||| displaylang=en&familyid=37f9d6b2-8354-4dda-b86b-
|||| cf9ce8616d98 or
|||| http://download.microsoft.com/download/6/6/6/66696dc4-
|||| ca23-4e6e-8a3e-32c3d17c8e11/opsetup.exe ]
||||
|||| However, when I Installed, the following
|||| message appears:
|||| "Extracting file failed. It is most likely caused by low
|||| memory [low disk space for swapping file] or corrupted
|||| cabinet file".
||||
|||| I think that it is not due to corrupted cabinet file as
|||| I've
|||| earlier installed using the same opsetup.exe. It could be
|||| due to the other possibility that "low memory"?. Not sure!
||||
|||| Any advise to overcome this? please help. Thanks in
|||| advance.
|||
|||
||| .
|||
|| .

 

[Milly Staples [MVP - Outlook]]

Do you have the log files from the failed installations? If yes, could you
zip one or two of them and send to my mail? MillyS AT mvps DOT org.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
murugesan <[email protected]> asked:

| Any news, Milly?
|
|| -----Original Message-----
|| Thanks, Milly. I'm using Microsoft Windows XP
|| Professional Version 2002 Service Pack 1.
||
|| FYI, I earlier installed opsetup.exe in my PC. At that
|| time also, I faced the same prob. However, after few
|| trials, I managed to install it. But this time, I've been
|| trying for many times already. The very same error
|| message appears every time.
||
|| Thanks for your help.
||
||| -----Original Message-----
||| What OS are you trying to install Office 2003 beta on?
|||
||| --
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact.
|||
|||
||| After searching google.groups.com and finding no answer
||| muruegsan <[email protected]> asked:
|||
|||| Hi,
|||| I've already
|||| downloaded the Beta 2 Technical Refresh and have problem
|||| in installing this Technical Refresh. I've summarised my
|||| problem as below. Help, please!.
||||
|||| I used to update my Beta 2 of Office 2003 from microsoft
|||| download page. [For some reasons, I unstalled and
|||| installed office 2003 Beta 2]. When I scan for updates,
|||| the message says " Your system do not require any
|||| updates".
||||
|||| So, I decided to use the file that I downloaded earlier
|||| (opsetup.exe). [you can download it from here -->
|||| http://www.microsoft.com/downloads/details.aspx?
|||| displaylang=en&familyid=37f9d6b2-8354-4dda-b86b-
|||| cf9ce8616d98 or
|||| http://download.microsoft.com/download/6/6/6/66696dc4-
|||| ca23-4e6e-8a3e-32c3d17c8e11/opsetup.exe ]
||||
|||| However, when I Installed, the following
|||| message appears:
|||| "Extracting file failed. It is most likely caused by low
|||| memory [low disk space for swapping file] or corrupted
|||| cabinet file".
||||
|||| I think that it is not due to corrupted cabinet file as
|||| I've
|||| earlier installed using the same opsetup.exe. It could be
|||| due to the other possibility that "low memory"?. Not sure!
||||
|||| Any advise to overcome this? please help. Thanks in
|||| advance.
|||
|||
||| .
|||
|| .

 

[murugesan]

I couldn't locate log file for THIS installation. I've
checked through all log files c:\windows. Nothing seems
to be relevant to this system installation.

Where will it be stored?

-----Original Message-----
Do you have the log files from the failed

installations? If yes, could you

zip one or two of them and send to my mail? MillyS AT mvps DOT org.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
murugesan <[email protected]> asked:

| Any news, Milly?
|
|| -----Original Message-----
|| Thanks, Milly. I'm using Microsoft Windows XP
|| Professional Version 2002 Service Pack 1.
||
|| FYI, I earlier installed opsetup.exe in my PC. At that
|| time also, I faced the same prob. However, after few
|| trials, I managed to install it. But this time, I've been
|| trying for many times already. The very same error
|| message appears every time.
||
|| Thanks for your help.
||
||| -----Original Message-----
||| What OS are you trying to install Office 2003 beta on?
|||
||| --
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact.
|||
|||
||| After searching google.groups.com and finding no answer
||| muruegsan <[email protected]> asked:
|||
|||| Hi,
|||| I've already
|||| downloaded the Beta 2 Technical Refresh and have problem
|||| in installing this Technical Refresh. I've summarised my
|||| problem as below. Help, please!.
||||
|||| I used to update my Beta 2 of Office 2003 from microsoft
|||| download page. [For some reasons, I unstalled and
|||| installed office 2003 Beta 2]. When I scan for updates,
|||| the message says " Your system do not require any
|||| updates".
||||
|||| So, I decided to use the file that I downloaded earlier
|||| (opsetup.exe). [you can download it from here -->
|||| http://www.microsoft.com/downloads/details.aspx?
|||| displaylang=en&familyid=37f9d6b2-8354-4dda-b86b-
|||| cf9ce8616d98 or
|||| http://download.microsoft.com/download/6/6/6/66696dc4-
|||| ca23-4e6e-8a3e-32c3d17c8e11/opsetup.exe ]
||||
|||| However, when I Installed, the following
|||| message appears:
|||| "Extracting file failed. It is most likely caused by low
|||| memory [low disk space for swapping file] or corrupted
|||| cabinet file".
||||
|||| I think that it is not due to corrupted cabinet file as
|||| I've
|||| earlier installed using the same opsetup.exe. It could be
|||| due to the other possibility that "low memory"?. Not sure!
||||
|||| Any advise to overcome this? please help. Thanks in
|||| advance.
|||
|||
||| .
|||
|| .


.

 

[Bob Buckland ?:-\)]

From Start=>Run type
%TEMP%
to go to your Temporary files folder. The log files
would normally be in a subfolder of that one.

=========I couldn't locate log file for THIS installation. I've
checked through all log files c:\windows. Nothing seems
to be relevant to this system installation.

Where will it be stored? >>
--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

The Office 2003 System parts explained
http://microsoft.com/uk/office/preview/system.asp

 

[murugesan]

Thank you, Milly. I've already sent you the log files.
Hope it helps.

Looking forward for your guidance.

 

[Milly Staples [MVP - Outlook]]

I have the files and have forwarded them to the contact at Microsoft.

I will report back here when/if there is a resolution.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Bob Buckland ? <75214 (e-mail address removed)> asked:

| From Start=>Run type
| %TEMP%
| to go to your Temporary files folder. The log files
| would normally be in a subfolder of that one.
|
| =========
| I couldn't locate log
| file for THIS installation. I've
| checked through all log files c:\windows. Nothing seems
| to be relevant to this system installation.
|
| Where will it be stored? >>
| --
| I hope this helps you,
|
| Bob Buckland ?
| MS Office System Products MVP
|
| *Courtesy is not expensive and can pay big dividends*
|
| The Office 2003 System parts explained
| http://microsoft.com/uk/office/preview/system.asp

 

[murugesan]

Any Developments, Milly?

 

[Milly Staples [MVP - Outlook]]

No, nothing yet to report.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
murugesan <[email protected]> asked:

| Any Developments, Milly?
|
|| -----Original Message-----
|| I and others are working on it with the Microsoft product managers.
|| Stay tuned.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
||
||
|| After searching google.groups.com and finding no answer
|| murugesan <[email protected]> asked:
||
||| Any news, Milly?
|||
|||| -----Original Message-----
|||| Thanks, Milly. I'm using Microsoft Windows XP
|||| Professional Version 2002 Service Pack 1.
||||
|||| FYI, I earlier installed opsetup.exe in my PC. At that
|||| time also, I faced the same prob. However, after few
|||| trials, I managed to install it. But this time, I've been
|||| trying for many times already. The very same error
|||| message appears every time.
||||
|||| Thanks for your help.
||||
||||| -----Original Message-----
||||| What OS are you trying to install Office 2003 beta on?
|||||
||||| --
||||| Milly Staples [MVP - Outlook]
|||||
||||| Post all replies to the group to keep the discussion intact.
|||||
|||||
||||| After searching google.groups.com and finding no answer
||||| muruegsan <[email protected]> asked:
|||||
|||||| Hi,
|||||| I've already
|||||| downloaded the Beta 2 Technical Refresh and have problem
|||||| in installing this Technical Refresh. I've summarised my
|||||| problem as below. Help, please!.
||||||
|||||| I used to update my Beta 2 of Office 2003 from microsoft
|||||| download page. [For some reasons, I unstalled and
|||||| installed office 2003 Beta 2]. When I scan for updates,
|||||| the message says " Your system do not require any
|||||| updates".
||||||
|||||| So, I decided to use the file that I downloaded earlier
|||||| (opsetup.exe). [you can download it from here -->
|||||| http://www.microsoft.com/downloads/details.aspx?
|||||| displaylang=en&familyid=37f9d6b2-8354-4dda-b86b-
|||||| cf9ce8616d98 or
||||||
| http://download.microsoft.com/download/6/6/6/66696dc4-
|||||| ca23-4e6e-8a3e-32c3d17c8e11/opsetup.exe ]
||||||
|||||| However, when I Installed, the following
|||||| message appears:
|||||| "Extracting file failed. It is most likely caused by low
|||||| memory [low disk space for swapping file] or corrupted
|||||| cabinet file".
||||||
|||||| I think that it is not due to corrupted cabinet file as
|||||| I've
|||||| earlier installed using the same opsetup.exe. It could be
|||||| due to the other possibility that "low memory"?. Not sure!
||||||
|||||| Any advise to overcome this? please help. Thanks in
|||||| advance.
|||||
|||||
||||| .
|||||
|||| .
||
||
|| .

 

[murugesan]

Any Developments, Milly?

-----Original Message-----
Thank you, Milly. I've already sent you the log files.
Hope it helps.

Looking forward for your guidance.

-----Original Message-----
I and others are working on it with the Microsoft product managers. Stay
tuned.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
murugesan <[email protected]> asked:

| Any news, Milly?
|
|| -----Original Message-----
|| Thanks, Milly. I'm using Microsoft Windows XP
|| Professional Version 2002 Service Pack 1.
||
|| FYI, I earlier installed opsetup.exe in my PC. At that
|| time also, I faced the same prob. However, after few
|| trials, I managed to install it. But this time, I've been
|| trying for many times already. The very same error
|| message appears every time.
||
|| Thanks for your help.
||
||| -----Original Message-----
||| What OS are you trying to install Office 2003 beta on?
|||
||| --
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the

discussion
intact.

|||
|||
||| After searching google.groups.com and finding no answer
||| muruegsan <[email protected]> asked:
|||
|||| Hi,
|||| I've already
|||| downloaded the Beta 2 Technical Refresh and have problem
|||| in installing this Technical Refresh. I've summarised my
|||| problem as below. Help, please!.
||||
|||| I used to update my Beta 2 of Office 2003 from microsoft
|||| download page. [For some reasons, I unstalled and
|||| installed office 2003 Beta 2]. When I scan for updates,
|||| the message says " Your system do not require any
|||| updates".
||||
|||| So, I decided to use the file that I downloaded earlier
|||| (opsetup.exe). [you can download it from here -->
|||| http://www.microsoft.com/downloads/details.aspx?
|||| displaylang=en&familyid=37f9d6b2-8354-4dda-b86b-
|||| cf9ce8616d98 or
|||| http://download.microsoft.com/download/6/6/6/66696dc4-
|||| ca23-4e6e-8a3e-32c3d17c8e11/opsetup.exe ]
||||
|||| However, when I Installed, the following
|||| message appears:
|||| "Extracting file failed. It is most likely caused by low
|||| memory [low disk space for swapping file] or corrupted
|||| cabinet file".
||||
|||| I think that it is not due to corrupted cabinet file as
|||| I've
|||| earlier installed using the same opsetup.exe. It could be
|||| due to the other possibility that "low memory"?. Not sure!
||||
|||| Any advise to overcome this? please help. Thanks in
|||| advance.
|||
|||
||| .
|||
|| .


.

.

 

[Milly Staples [MVP - Outlook]]

When they tell me what the fix is for the problem, I will report it back
here and to your personal mail.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
murugesan <[email protected]> asked:

| Any Developments, Milly?
|| -----Original Message-----
|| Thank you, Milly. I've already sent you the log files.
|| Hope it helps.
||
|| Looking forward for your guidance.
||
||| -----Original Message-----
||| I and others are working on it with the Microsoft product managers.
||| Stay tuned.
|||
||| --
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact.
|||
|||
||| After searching google.groups.com and finding no answer
||| murugesan <[email protected]> asked:
|||
|||| Any news, Milly?
||||
||||| -----Original Message-----
||||| Thanks, Milly. I'm using Microsoft Windows XP
||||| Professional Version 2002 Service Pack 1.
|||||
||||| FYI, I earlier installed opsetup.exe in my PC. At that
||||| time also, I faced the same prob. However, after few
||||| trials, I managed to install it. But this time, I've been
||||| trying for many times already. The very same error
||||| message appears every time.
|||||
||||| Thanks for your help.
|||||
|||||| -----Original Message-----
|||||| What OS are you trying to install Office 2003 beta on?
||||||
|||||| --
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact.
||||||
||||||
|||||| After searching google.groups.com and finding no answer
|||||| muruegsan <[email protected]> asked:
||||||
||||||| Hi,
||||||| I've already
||||||| downloaded the Beta 2 Technical Refresh and have problem
||||||| in installing this Technical Refresh. I've summarised my
||||||| problem as below. Help, please!.
|||||||
||||||| I used to update my Beta 2 of Office 2003 from microsoft
||||||| download page. [For some reasons, I unstalled and
||||||| installed office 2003 Beta 2]. When I scan for updates,
||||||| the message says " Your system do not require any
||||||| updates".
|||||||
||||||| So, I decided to use the file that I downloaded earlier
||||||| (opsetup.exe). [you can download it from here -->
||||||| http://www.microsoft.com/downloads/details.aspx?
||||||| displaylang=en&familyid=37f9d6b2-8354-4dda-b86b-
||||||| cf9ce8616d98 or
|||||||
|| http://download.microsoft.com/download/6/6/6/66696dc4-
||||||| ca23-4e6e-8a3e-32c3d17c8e11/opsetup.exe ]
|||||||
||||||| However, when I Installed, the following
||||||| message appears:
||||||| "Extracting file failed. It is most likely caused by low
||||||| memory [low disk space for swapping file] or corrupted
||||||| cabinet file".
|||||||
||||||| I think that it is not due to corrupted cabinet file as
||||||| I've
||||||| earlier installed using the same opsetup.exe. It could be
||||||| due to the other possibility that "low memory"?. Not sure!
|||||||
||||||| Any advise to overcome this? please help. Thanks in
||||||| advance.
||||||
||||||
|||||| .
||||||
||||| .
|||
|||
||| .
|||
|| .

 

[murugesan]

Dear Milly,

I hope this following information might be helpful.

The failed setup did not make any log files.

I used winzip 9.0 (Beta) to unzip the opsetup.exe, which
I downloaed earlier. I managed to unzip the following 2
files.

1.PMSB-4920-07a-5329-07-o11pro-ENG.msp

2.ohotfix.ini

However, I could not unzip the following files:
1. ohotfix.exe
2. ohotfixr.dll
3. PMSB-5329-07-5329-07a-o11pro-ENG.msp

The following error message appears when I tried to
extract this file.

"Extracting to "C:\Documents and Settings\murugesanR\My
Documents\opsetup\"
Use Path: yes Overlay Files: no
Warning: skipping "" because it is located on a device
type that is unknown to Windows.

If you feel that this is incorrect, please contact
WinZip's technical support ([email protected]),
specifying the filename and device. Our support staff
will use this information to provide you with a method
for bypassing this condition.
Error extracting
Extracting PMSB-5329-07-5329-07a-o11pro-ENG.msp
CAB file opsetup.exe is corrupt"


Given this, I think that cabinet file is corrupt.

-----Original Message-----
When they tell me what the fix is for the problem, I will report it back
here and to your personal mail.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
murugesan <[email protected]> asked:

| Any Developments, Milly?
|| -----Original Message-----
|| Thank you, Milly. I've already sent you the log files.
|| Hope it helps.
||
|| Looking forward for your guidance.
||
||| -----Original Message-----
||| I and others are working on it with the Microsoft product managers.
||| Stay tuned.
|||
||| --
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact.
|||
|||
||| After searching google.groups.com and finding no answer
||| murugesan <[email protected]> asked:
|||
|||| Any news, Milly?
||||
||||| -----Original Message-----
||||| Thanks, Milly. I'm using Microsoft Windows XP
||||| Professional Version 2002 Service Pack 1.
|||||
||||| FYI, I earlier installed opsetup.exe in my PC. At that
||||| time also, I faced the same prob. However, after few
||||| trials, I managed to install it. But this time, I've been
||||| trying for many times already. The very same error
||||| message appears every time.
|||||
||||| Thanks for your help.
|||||
|||||| -----Original Message-----
|||||| What OS are you trying to install Office 2003 beta on?
||||||
|||||| --
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact.
||||||
||||||
|||||| After searching google.groups.com and finding no answer
|||||| muruegsan <[email protected]> asked:
||||||
||||||| Hi,
||||||| I've already
||||||| downloaded the Beta 2 Technical Refresh and have problem
||||||| in installing this Technical Refresh. I've summarised my
||||||| problem as below. Help, please!.
|||||||
||||||| I used to update my Beta 2 of Office 2003 from microsoft
||||||| download page. [For some reasons, I unstalled and
||||||| installed office 2003 Beta 2]. When I scan for updates,
||||||| the message says " Your system do not require any
||||||| updates".
|||||||
||||||| So, I decided to use the file that I downloaded earlier
||||||| (opsetup.exe). [you can download it from here -->
||||||| http://www.microsoft.com/downloads/details.aspx?
||||||| displaylang=en&familyid=37f9d6b2-8354-4dda-b86b-
||||||| cf9ce8616d98 or
|||||||
|| http://download.microsoft.com/download/6/6/6/66696dc4-
||||||| ca23-4e6e-8a3e-32c3d17c8e11/opsetup.exe ]
|||||||
||||||| However, when I Installed, the following
||||||| message appears:
||||||| "Extracting file failed. It is most likely caused by low
||||||| memory [low disk space for swapping file] or corrupted
||||||| cabinet file".
|||||||
||||||| I think that it is not due to corrupted cabinet file as
||||||| I've
||||||| earlier installed using the same opsetup.exe. It could be
||||||| due to the other possibility that "low memory"?. Not sure!
|||||||
||||||| Any advise to overcome this? please help. Thanks in
||||||| advance.
||||||
||||||
|||||| .
||||||
||||| .
|||
|||
||| .
|||
|| .


.

 

[Bob Buckland ?:-\)]

Hi Murugesan,

Hmm, yes that does sound like it could be a corrupt
download. From the properties of OpSetup.exe
(right click on the file in Windows Explorer) I
show 'Size: 134 MB (141,342,096 bytes)" and
Winzip 9 unzipped the contents (around 146mb)
without a problem.

If you have the same file size then you may
want to try running a disk utility to check
the integrity of the disk drive and file structure.

FWIW, the refresh updates can use up to 3 times
their size, on your Windows drive partition, when
running (temp files/work area), which could also
be a problem.

On the original issue of the Officeupdate site
checking for updates, it no longer looks at
Office System 2003 Beta 2, as those updates
are not available through the scanner, only manually
from http://microsoft.com/downloads.

=========
Dear Milly,

I hope this following information might be helpful.

The failed setup did not make any log files.

I used winzip 9.0 (Beta) to unzip the opsetup.exe, which
I downloaed earlier. I managed to unzip the following 2
files.

1.PMSB-4920-07a-5329-07-o11pro-ENG.msp

2.ohotfix.ini

However, I could not unzip the following files:
1. ohotfix.exe
2. ohotfixr.dll
3. PMSB-5329-07-5329-07a-o11pro-ENG.msp

The following error message appears when I tried to
extract this file.

"Extracting to "C:\Documents and Settings\murugesanR\My
Documents\opsetup\"
Use Path: yes Overlay Files: no
Warning: skipping "" because it is located on a device
type that is unknown to Windows.

If you feel that this is incorrect, please contact
WinZip's technical support ([email protected]),
specifying the filename and device. Our support staff
will use this information to provide you with a method
for bypassing this condition.
Error extracting
Extracting PMSB-5329-07-5329-07a-o11pro-ENG.msp
CAB file opsetup.exe is corrupt"


Given this, I think that cabinet file is corrupt. >>
--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

The Office 2003 System parts explained
http://microsoft.com/uk/office/preview/system.asp