Office 2003 causes a reboot when shutting off the pc

[john]

I have just upgraded from office 2000 pro to 2003 pro. Apart from the
unexpectedly ugly new interface everything works fine except when i shut
down the laptop(win xp pro) it reboots. I presume that this is a registry
setting that has been left during the upgrade, can anyone tell me how to
sort this problem.

Thanks

John

 

[bxb7668]

I have just upgraded from office 2000 pro to 2003 pro. Apart from the
unexpectedly ugly new interface everything works fine except when i shut
down the laptop(win xp pro) it reboots. I presume that this is a registry
setting that has been left during the upgrade, can anyone tell me how to
sort this problem.

Thanks

John

The default on Windows XP is to reboot on errors. You can turn this
off so that you can see the actual error message and report it back
here by pressing WinKey-Break, or (Start/Run/Sysdm.cpl), Advanced
Tab, Start Up and Recovery/Settings/System Failure/Unmark
"Automatically Restart"/Ok/Ok.
(http://www.kellys-korner-xp.com/win_xp_restart.htm)

 

[john]

The error message is:
IRQL_NOT_LESS_OR_EQUAL

The default on Windows XP is to reboot on errors. You can turn this
off so that you can see the actual error message and report it back
here by pressing WinKey-Break, or (Start/Run/Sysdm.cpl), Advanced
Tab, Start Up and Recovery/Settings/System Failure/Unmark
"Automatically Restart"/Ok/Ok.
(http://www.kellys-korner-xp.com/win_xp_restart.htm)

 

[Bob I]

The "Stop:" and the numbers are needed also. AND you need to post the
question including the error message to a newsgroup that deals with the
WindowsXP operating system.

 

[john]

Thanks,

posted on alt.os.windows-xp with all the info

Regards

John