Office 2003 display problems with files made in Office 2000

[Geoff C]

Hi,

I use Microsoft Office 2003. When attempting to read university lecture
notes made in Office 2000, all formulas made using Equation Editor display
incorrectly, with funny characters/symbols (think they are Webdings)
displaying in the place of a + sign for example.

I have installed the recent Office 2003 Critical Update: KB828041, from the
website, but this has not fixed the problem.

Does anyone know if this is a common problem and if there is a fix availabe?

Many thanks,

Geoff

 

[Bob Buckland ?:-\)]

Hi Geoff,

It could be a font issue or a language setting.
Check to see what fonts are listed in Equation Editor
under Style=>Define in the EE menu.

======
Hi,

I use Microsoft Office 2003. When attempting to read university lecture
notes made in Office 2000, all formulas made using Equation Editor display
incorrectly, with funny characters/symbols (think they are Webdings)
displaying in the place of a + sign for example.

I have installed the recent Office 2003 Critical Update: KB828041, from the
website, but this has not fixed the problem.

Does anyone know if this is a common problem and if there is a fix availabe?

Many thanks,

Geoff >>

--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

The Office 2003 System parts explained
http://microsoft.com/uk/office/preview/system.asp

MS on 'Why Office System 2003'
http://microsoft.com/mscorp/execmail/2003/10-13productivity.asp

 

[Geoff C]

Bob,

Thanks for your reply. I have checked the settings and have the following:

Style:
Text - Times New Roman (TNR)
Function - TNR
Variable - TNR
LC Greek - Symbol
UC Greek - Symbol
Symbol - Symbol
Matrix-Vector - TNR
Number - TNR

Language:
Text Style - Any
Other styles - Any

The lecture notes are written in Arial font, and the normal text displays
fine - it is just the parts where the lecturer has used Equation Editor that
display incorrectly.

When I try to double click on such formulas I get the error message 'The
Server Applicaiton, Source File, or item cannot be found. Make sure the
application is properly installed, and that it has not been deleted, removed
or renamed.'

Any suggestions as to what to do next would be most welcome.

Many thanks,

Geoff

 

[Geoff C]

Reading the group there seems to be general problem with images embeddied in
documents in Office 2003 - see the thread 'Can not edit objects in Office
2003' on the 17th November 2003.

Unfortunately the suggested sollution to that problem was to disable the
OfficeAV plug in from Norton Antivirus - a program that I am not using
anyway. Oh well!

Bob, would it be OK for me to email you the document I am trying to open as
an attachment, to see what happens when you open it in your copy of Office
2003?

Many thanks,

Geoff

 

[Beth Melton]

Hi Geoff,

If Norton AV was installed at one time then the DLL for the Office
Plug-in could still be registered.

Search for : officeav.dll

If you find it then go to Start/Run and run the following command:

regsvr32 /u "<path>\officeav.dll"

Here is a KB article that provides a few additional details on the
unregister command if you need them:
http://support.microsoft.com/?kbid=329820

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Geoff C]

Beth,

Many thanks for the suggestion. Unfortunately, Office 2003 was installed on
a fresh instalation of Windows XP, and Norton AV has never been installed. I
searched for the file anyway, but nothing was found.

Oh well!

Geoff

 

[Geoff C]

Oooh, I think I've mistinterpreted the problem.

It appears to have nothing to do with openning files saved in an old
version of Office. I have just created a new document in Office 2003, and
clicked to insert an Equation Editor object. With the equation editor
taskbar up, the created equation looks fine, with the correct symbols for
summation signs etc.

However, when I then click back to my document, so that it can embed the
equation into the document and I can return to normal typing, the equation
symbols turn strange - like I say, they resemble Webdings - the plus signs
turn into lightening bolt symbols, the summation signs into a cocktail
glass, and the equals sign into a black circular blob.

It is obviously a font display issue. Can anyone help now?

 

[Bob I]

You may want to get an updated video card driver from the vid card
manufacturers web site and install it too.

 

[Geoff C]

Fixed it at last, simply by selecting the Symbol font in the drop down menu
in Word.

Thanks for all the help in this thread,

Geoff