office 2003 evaluation - warning / help

M

MarkL

I just evaluated Office 2003 for my office colleagues but have hit a major
issue when rolling back to our standard XP build. PST files created under
2003 appear to become inacessable on rollback - effectively loosing vast
ammounts of e-mail! As a side issue, Outlook still shows the pst files as
open, unclosable and inacessable......

Another factor is that there is no advance warning of the end of the trial
period, or friendly warning that it has expired with 'n' days usage left,
just a Bang - office now no longer usable leaving rollback the only first
choice.....

I am a fan of MS Office, but uses need to be warned of these issues as part
of signing up for the trial, or a solution found. Are there other rollback
issues I have yet to find.........
 
M

Milly Staples [MVP - Outlook]

When you created your Outlook2003 .pst file, there was a warning that it is
not backwards compatible. If you just skipped by it without understanding
it, then it is not Microsoft's fault. You can still create a 97-2002 file
from the .psts that you have. Roll back one machine a couple of days
before the trial expiration and then create the new .pst file, drag and drop
from the 2003 .pst to the one you created, then copy that one to use in the
rolled back machines.

As for a warning on the trial "there are seldom technological solutions for
behavioral problems."


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, MarkL asked:

| I just evaluated Office 2003 for my office colleagues but have hit a
| major issue when rolling back to our standard XP build. PST files
| created under 2003 appear to become inacessable on rollback -
| effectively loosing vast ammounts of e-mail! As a side issue, Outlook
| still shows the pst files as open, unclosable and inacessable......
|
| Another factor is that there is no advance warning of the end of the
| trial period, or friendly warning that it has expired with 'n' days
| usage left, just a Bang - office now no longer usable leaving
| rollback the only first choice.....
|
| I am a fan of MS Office, but uses need to be warned of these issues
| as part of signing up for the trial, or a solution found. Are there
| other rollback issues I have yet to find.........
 
M

MarkL

Oops!

Thanks for the speedy reply.

I must have missed the warning, the strange thing is that I create many .pst
files (for individual clients) and I am suprised that I did not see the
warning and appreciated its impact.

If I upgrade now to 2003, would I be able to access my locked .pst files?

I was expecting to stick with 2003 for longer (ie; to upgrade) and had to
revert ungracefully back to XP when the trial abruptly ended. In my view
there really should be at elast a 5-day warning to allow time for a decision
to be made and licence obtained. Like most business people I was working to
many, many deadlines and with the end of the trial just cutting off
functionality with no warning I had to make the decision to revert and carry
it out within an hour. Then getting XP Outlook to work again was not a happy
excercise.

End result - I will be hesitant to enter into any trials or recommend them
for any of my client's operational teams.

Many thanks,

Mark
 
M

Milly Staples [MVP - Outlook]

Just for future reference, I usually enter a task in Outlook with a due date
of 5 days before any trial ends, especially server trials that tend to 180
days. That way I know what I need to do when - I also list what needs to be
done prior to the trial expiring as well.

Upgrading to Office 2003 will allow you access to the .pst files.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, MarkL asked:

| Oops!
|
| Thanks for the speedy reply.
|
| I must have missed the warning, the strange thing is that I create
| many .pst files (for individual clients) and I am suprised that I did
| not see the warning and appreciated its impact.
|
| If I upgrade now to 2003, would I be able to access my locked .pst
| files?
|
| I was expecting to stick with 2003 for longer (ie; to upgrade) and
| had to revert ungracefully back to XP when the trial abruptly ended.
| In my view there really should be at elast a 5-day warning to allow
| time for a decision to be made and licence obtained. Like most
| business people I was working to many, many deadlines and with the
| end of the trial just cutting off functionality with no warning I had
| to make the decision to revert and carry it out within an hour. Then
| getting XP Outlook to work again was not a happy excercise.
|
| End result - I will be hesitant to enter into any trials or recommend
| them for any of my client's operational teams.
|
| Many thanks,
|
| Mark
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| When you created your Outlook2003 .pst file, there was a warning
|| that it is not backwards compatible. If you just skipped by it
|| without understanding it, then it is not Microsoft's fault. You can
|| still create a 97-2002 file from the .psts that you have. Roll
|| back one machine a couple of days before the trial expiration and
|| then create the new .pst file, drag and drop from the 2003 .pst to
|| the one you created, then copy that one to use in the rolled back
|| machines.
||
|| As for a warning on the trial "there are seldom technological
|| solutions for behavioral problems."
||
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, MarkL asked:
||
||| I just evaluated Office 2003 for my office colleagues but have hit a
||| major issue when rolling back to our standard XP build. PST files
||| created under 2003 appear to become inacessable on rollback -
||| effectively loosing vast ammounts of e-mail! As a side issue,
||| Outlook still shows the pst files as open, unclosable and
||| inacessable......
|||
||| Another factor is that there is no advance warning of the end of the
||| trial period, or friendly warning that it has expired with 'n' days
||| usage left, just a Bang - office now no longer usable leaving
||| rollback the only first choice.....
|||
||| I am a fan of MS Office, but uses need to be warned of these issues
||| as part of signing up for the trial, or a solution found. Are there
||| other rollback issues I have yet to find.........
 

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