K
kiboeing
I'm updating my office XP to office 2003. When you install
Microsoft Office XP, Setup may seem very slow to update
the Windows Installer, and then you receive one of the
following error messages:
"Error 2755. An internal error has occurred........
<path>PRO11.MSI ) Contact Microsoft Product Support
Services (PSS) for assistance. "
The above may not an exact quote but it is something
similar.
And I receive the following error message after a long
pause:
"The installer is no longer responding."
According to MS knowledge base article -297920, which is
for Office XP installation, the cause is:
* You install Office XP (in my case office 2003) on
Microsoft Windows NT 4.0 or Microsoft Windows 2000 (office
xp).
-and-
* The WinNT folder is located on an NTFS partition.
-and-
* You have a folder called Installer under the WinNT
folder, and you do not have full access permissions to the
Installer folder.
Microsoft Office XP, Setup may seem very slow to update
the Windows Installer, and then you receive one of the
following error messages:
"Error 2755. An internal error has occurred........
<path>PRO11.MSI ) Contact Microsoft Product Support
Services (PSS) for assistance. "
The above may not an exact quote but it is something
similar.
And I receive the following error message after a long
pause:
"The installer is no longer responding."
According to MS knowledge base article -297920, which is
for Office XP installation, the cause is:
* You install Office XP (in my case office 2003) on
Microsoft Windows NT 4.0 or Microsoft Windows 2000 (office
xp).
-and-
* The WinNT folder is located on an NTFS partition.
-and-
* You have a folder called Installer under the WinNT
folder, and you do not have full access permissions to the
Installer folder.