D
DR
This is happening to almost everybody at our workplace for the past few days
in both Word and Excel. When you click any of the drop-down menus at the top
you don't get any list at all, just an outline of where the list should show
up.
We've tried running winword.exe /a and then restarting, and that has fixed
it for some people but not for others. For some, it fixes it but then it
stops working again.
We've also tried deleting the registry key:
\\HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data, with the same
effect. Works sometimes - not others - and not necessarily permanent.
Is this happening to anyone else? I'm wondering if it's due to a recent
automatic update. How can we fix this??
TIA!
in both Word and Excel. When you click any of the drop-down menus at the top
you don't get any list at all, just an outline of where the list should show
up.
We've tried running winword.exe /a and then restarting, and that has fixed
it for some people but not for others. For some, it fixes it but then it
stops working again.
We've also tried deleting the registry key:
\\HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data, with the same
effect. Works sometimes - not others - and not necessarily permanent.
Is this happening to anyone else? I'm wondering if it's due to a recent
automatic update. How can we fix this??
TIA!