Office 2003 & MSN Messenger Incompatability

[Rich Johnson]

I have Windows XP Home Edition and Office 2003. I also
subscribe to MSN and use MES messenger. Apparently there
is an incompatability between both Microsoft packages. I
can't get hep from either Microsoft or Dell. Microsoft
says since the software was purchased from Dell I should
contact them unless I agree to pay a fee. Dell says that
the problem is with MSN. Again Dell would help but only
if I paid a fee. My problem is when I click on a website
e-mail quicklink Outlook starts up instead of MSN
messenger. Outlook can't complete the e-mail because of
the software problem. Can anyone help??

 

[Jocelyn Fiorello [MVP - Outlook]]

A long shot, but which program is listed as the default mail program in
Control Panel | Internet Options | Programs tab?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

 

[Milly Staples [MVP - Outlook]]

Under Control Panel, Internet Options->Programs tab, what do you show as
choices for Mail?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Rich Johnson <[email protected]> asked:
| I have Windows XP Home Edition and Office 2003. I also
| subscribe to MSN and use MES messenger. Apparently there
| is an incompatability between both Microsoft packages. I
| can't get hep from either Microsoft or Dell. Microsoft
| says since the software was purchased from Dell I should
| contact them unless I agree to pay a fee. Dell says that
| the problem is with MSN. Again Dell would help but only
| if I paid a fee. My problem is when I click on a website
| e-mail quicklink Outlook starts up instead of MSN
| messenger. Outlook can't complete the e-mail because of
| the software problem. Can anyone help??