Office 2003 OEM Trial - Disk Cleanup removed setup

J

jj2me

My micro PC, Sony U750P, only has a 20GB hard drive. I run Disk Cleanup
often and think one time I must have not unchecked the Office Setup Files
check box, and the setup files were deleted. Anyway, now I have 4GB of
Office files and no way to trial or uninstall (all of the apps say I must run
setup first, and Office no longer shows up in "Add/Remove Programs").

This Office Trial came installed on my PC, no accompanying CD. I've
searched but haven't found a Microsoft download of this file, or one to
uninstall the 4GB of files, but did come across a download that fixes Disk
Cleanup to not allow deleting these Office Setup files, so apparently this
was a known problem.

Thanks for any help.
 
S

Susan Ramlet

Hi, jj2me,

Unfortunately, it's something you'll need to contact your OEM about. They
need to support you by providing a CD or information about how to resolve
the issue if you don't want the files any longer.
 
S

Susan Ramlet

Hi, jj2me,

Unfortunately, it's something you'll need to contact your OEM about. They
need to support you by providing a CD or information about how to resolve
the issue if you don't want the files any longer.
 
S

Susan Ramlet

Hi, jj2me,

Unfortunately, it's something you'll need to contact your OEM about. They
need to support you by providing a CD or information about how to resolve
the issue if you don't want the files any longer.
 
S

Susan Ramlet

Hi, jj2me,

Unfortunately, it's something you'll need to contact your OEM about. They
need to support you by providing a CD or information about how to resolve
the issue if you don't want the files any longer.
 
D

DL

I would hazard that Sony would simply tell the op to recover the PC to its
origonal supplied state.
 
D

DL

I would hazard that Sony would simply tell the op to recover the PC to its
origonal supplied state.
 
D

DL

I would hazard that Sony would simply tell the op to recover the PC to its
origonal supplied state.
 
D

DL

I would hazard that Sony would simply tell the op to recover the PC to its
origonal supplied state.
 
M

Milly Staples [MVP - Outlook]

Not at all strange - the reason Microsoft will not support OEM installations is that the OEM customizes the applications for their machines and Microsoft is not privy to the thousands of tweaks that system builders use for their custom installations.

That, among other reasons, is the best reason to buy a plain vanilla Office package separate from the computer. Microsoft is completely familiar with its workings and you can transfer the software to any future computer of your choice, as well as install on a second and third computer (STE).


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, jj2me asked:

| Thank you for the answer. Seems strange to me.
|
| It's Microsoft's Office setup file.
| Microsoft's Disk Cleanup default setting is to remove.
| Microsoft recognizes it's a bad default.
| Microsoft won't repair.
| There must be a reason why they don't make this available, but I don't
| understand the reason why. Would paying Microsoft for technical help
| do any good? Or is there some reason they wouldn't want to help me?
|
| Sony only sold this PC for about 3 months. I don't expect any help
| from them, other than to tell me to rebuild from the original
| recovery partition. I've got two years of stuff and don't want to
| rebuild (misplaced one application's CD).
|
| Thanks.
| ------------------
| "Susan Ramlet" wrote:
|
|| Hi, jj2me,
||
|| Unfortunately, it's something you'll need to contact your OEM about.
|| They need to support you by providing a CD or information about how
|| to resolve the issue if you don't want the files any longer.
||
|| --
|| Please reply to the newsgroup. I cannot respond to private requests
|| for help. Besides, then the community doesn't benefit from your
|| question! --
|| Susan Ramlet
|| MVP - Office
||
||
|| ||| My micro PC, Sony U750P, only has a 20GB hard drive. I run Disk
||| Cleanup often and think one time I must have not unchecked the
||| Office Setup Files check box, and the setup files were deleted.
||| Anyway, now I have 4GB of Office files and no way to trial or
||| uninstall (all of the apps say I must run
||| setup first, and Office no longer shows up in "Add/Remove
||| Programs").
|||
||| This Office Trial came installed on my PC, no accompanying CD. I've
||| searched but haven't found a Microsoft download of this file, or
||| one to uninstall the 4GB of files, but did come across a download
||| that fixes Disk Cleanup to not allow deleting these Office Setup
||| files, so apparently this was a known problem.
|||
||| Thanks for any help.
 
M

Milly Staples [MVP - Outlook]

Not at all strange - the reason Microsoft will not support OEM installations is that the OEM customizes the applications for their machines and Microsoft is not privy to the thousands of tweaks that system builders use for their custom installations.

That, among other reasons, is the best reason to buy a plain vanilla Office package separate from the computer. Microsoft is completely familiar with its workings and you can transfer the software to any future computer of your choice, as well as install on a second and third computer (STE).


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, jj2me asked:

| Thank you for the answer. Seems strange to me.
|
| It's Microsoft's Office setup file.
| Microsoft's Disk Cleanup default setting is to remove.
| Microsoft recognizes it's a bad default.
| Microsoft won't repair.
| There must be a reason why they don't make this available, but I don't
| understand the reason why. Would paying Microsoft for technical help
| do any good? Or is there some reason they wouldn't want to help me?
|
| Sony only sold this PC for about 3 months. I don't expect any help
| from them, other than to tell me to rebuild from the original
| recovery partition. I've got two years of stuff and don't want to
| rebuild (misplaced one application's CD).
|
| Thanks.
| ------------------
| "Susan Ramlet" wrote:
|
|| Hi, jj2me,
||
|| Unfortunately, it's something you'll need to contact your OEM about.
|| They need to support you by providing a CD or information about how
|| to resolve the issue if you don't want the files any longer.
||
|| --
|| Please reply to the newsgroup. I cannot respond to private requests
|| for help. Besides, then the community doesn't benefit from your
|| question! --
|| Susan Ramlet
|| MVP - Office
||
||
|| ||| My micro PC, Sony U750P, only has a 20GB hard drive. I run Disk
||| Cleanup often and think one time I must have not unchecked the
||| Office Setup Files check box, and the setup files were deleted.
||| Anyway, now I have 4GB of Office files and no way to trial or
||| uninstall (all of the apps say I must run
||| setup first, and Office no longer shows up in "Add/Remove
||| Programs").
|||
||| This Office Trial came installed on my PC, no accompanying CD. I've
||| searched but haven't found a Microsoft download of this file, or
||| one to uninstall the 4GB of files, but did come across a download
||| that fixes Disk Cleanup to not allow deleting these Office Setup
||| files, so apparently this was a known problem.
|||
||| Thanks for any help.
 
M

Milly Staples [MVP - Outlook]

Not at all strange - the reason Microsoft will not support OEM installations is that the OEM customizes the applications for their machines and Microsoft is not privy to the thousands of tweaks that system builders use for their custom installations.

That, among other reasons, is the best reason to buy a plain vanilla Office package separate from the computer. Microsoft is completely familiar with its workings and you can transfer the software to any future computer of your choice, as well as install on a second and third computer (STE).


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, jj2me asked:

| Thank you for the answer. Seems strange to me.
|
| It's Microsoft's Office setup file.
| Microsoft's Disk Cleanup default setting is to remove.
| Microsoft recognizes it's a bad default.
| Microsoft won't repair.
| There must be a reason why they don't make this available, but I don't
| understand the reason why. Would paying Microsoft for technical help
| do any good? Or is there some reason they wouldn't want to help me?
|
| Sony only sold this PC for about 3 months. I don't expect any help
| from them, other than to tell me to rebuild from the original
| recovery partition. I've got two years of stuff and don't want to
| rebuild (misplaced one application's CD).
|
| Thanks.
| ------------------
| "Susan Ramlet" wrote:
|
|| Hi, jj2me,
||
|| Unfortunately, it's something you'll need to contact your OEM about.
|| They need to support you by providing a CD or information about how
|| to resolve the issue if you don't want the files any longer.
||
|| --
|| Please reply to the newsgroup. I cannot respond to private requests
|| for help. Besides, then the community doesn't benefit from your
|| question! --
|| Susan Ramlet
|| MVP - Office
||
||
|| ||| My micro PC, Sony U750P, only has a 20GB hard drive. I run Disk
||| Cleanup often and think one time I must have not unchecked the
||| Office Setup Files check box, and the setup files were deleted.
||| Anyway, now I have 4GB of Office files and no way to trial or
||| uninstall (all of the apps say I must run
||| setup first, and Office no longer shows up in "Add/Remove
||| Programs").
|||
||| This Office Trial came installed on my PC, no accompanying CD. I've
||| searched but haven't found a Microsoft download of this file, or
||| one to uninstall the 4GB of files, but did come across a download
||| that fixes Disk Cleanup to not allow deleting these Office Setup
||| files, so apparently this was a known problem.
|||
||| Thanks for any help.
 
M

Milly Staples [MVP - Outlook]

Not at all strange - the reason Microsoft will not support OEM installations is that the OEM customizes the applications for their machines and Microsoft is not privy to the thousands of tweaks that system builders use for their custom installations.

That, among other reasons, is the best reason to buy a plain vanilla Office package separate from the computer. Microsoft is completely familiar with its workings and you can transfer the software to any future computer of your choice, as well as install on a second and third computer (STE).


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, jj2me asked:

| Thank you for the answer. Seems strange to me.
|
| It's Microsoft's Office setup file.
| Microsoft's Disk Cleanup default setting is to remove.
| Microsoft recognizes it's a bad default.
| Microsoft won't repair.
| There must be a reason why they don't make this available, but I don't
| understand the reason why. Would paying Microsoft for technical help
| do any good? Or is there some reason they wouldn't want to help me?
|
| Sony only sold this PC for about 3 months. I don't expect any help
| from them, other than to tell me to rebuild from the original
| recovery partition. I've got two years of stuff and don't want to
| rebuild (misplaced one application's CD).
|
| Thanks.
| ------------------
| "Susan Ramlet" wrote:
|
|| Hi, jj2me,
||
|| Unfortunately, it's something you'll need to contact your OEM about.
|| They need to support you by providing a CD or information about how
|| to resolve the issue if you don't want the files any longer.
||
|| --
|| Please reply to the newsgroup. I cannot respond to private requests
|| for help. Besides, then the community doesn't benefit from your
|| question! --
|| Susan Ramlet
|| MVP - Office
||
||
|| ||| My micro PC, Sony U750P, only has a 20GB hard drive. I run Disk
||| Cleanup often and think one time I must have not unchecked the
||| Office Setup Files check box, and the setup files were deleted.
||| Anyway, now I have 4GB of Office files and no way to trial or
||| uninstall (all of the apps say I must run
||| setup first, and Office no longer shows up in "Add/Remove
||| Programs").
|||
||| This Office Trial came installed on my PC, no accompanying CD. I've
||| searched but haven't found a Microsoft download of this file, or
||| one to uninstall the 4GB of files, but did come across a download
||| that fixes Disk Cleanup to not allow deleting these Office Setup
||| files, so apparently this was a known problem.
|||
||| Thanks for any help.
 

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