Office 2003 on Win XP -hour glass issue -HELP!

J

jonpdavies

i have a user who compains of an hourglass issue, they have a brand new
spanking XW4300 hp workstation with xp sp1and office 2003 sp2.

there main woe is, when working in word, and copying and pasting
between windows (they have a dual screen setup), and hour glass appears
for approx 4 seconds, no other users compain of this, and he is certain
that this did not occur on his "old" workstation!

i have tried setting xp to classic, removing all of words
customizations etc (setting back to default) also ran a cleanup
utility, and disabled McAfee, still an issue!, i am wondering is this a
real issue or not?!

can someone please advise of a possible workaround/fix?

yours, frustrated by the user, no the application!

jd
 

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