Office 2003 ORK hotfix

S

SP

Is this hotfix available anywhere, besides MS support,
Office2003-kb835209-enu.exe. I have an issue with the MST I created for
Office 2003 Pro that includes an OPS and PRF. Installation succeeds, some
fresh installs and some upgrades from Office XP. But users that already had
a profile would not be able to launch Outlook 2003, 'mini setup' starts and
then fails and rolls back. New users (without profile on the pc) or if the
old profile was deleted, would be able to launch Outlook successfully.
Another user had the exact problem at this post:
http://www.experts-exchange.com/Applications/MS_Office/Q_21808141.html
and he resolved the issue with the ORK 2003 hotfix.

I would like to get Office2003-kb835209-enu.exe without going through MS
support. Boss will not pay for support cost.

Thank you.
 
M

Milly Staples [MVP - Outlook]

If you call and ask only for the hotfix, there is never a charge. Ask about anything else and you will be charged.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, SP asked:

| Is this hotfix available anywhere, besides MS support,
| Office2003-kb835209-enu.exe. I have an issue with the MST I created
| for Office 2003 Pro that includes an OPS and PRF. Installation
| succeeds, some fresh installs and some upgrades from Office XP. But
| users that already had a profile would not be able to launch Outlook
| 2003, 'mini setup' starts and then fails and rolls back. New users
| (without profile on the pc) or if the old profile was deleted, would
| be able to launch Outlook successfully. Another user had the exact
| problem at this post:
| http://www.experts-exchange.com/Applications/MS_Office/Q_21808141.html
| and he resolved the issue with the ORK 2003 hotfix.
|
| I would like to get Office2003-kb835209-enu.exe without going through
| MS support. Boss will not pay for support cost.
|
| Thank you.
 
M

Milly Staples [MVP - Outlook]

If you call and ask only for the hotfix, there is never a charge. Ask about anything else and you will be charged.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, SP asked:

| Is this hotfix available anywhere, besides MS support,
| Office2003-kb835209-enu.exe. I have an issue with the MST I created
| for Office 2003 Pro that includes an OPS and PRF. Installation
| succeeds, some fresh installs and some upgrades from Office XP. But
| users that already had a profile would not be able to launch Outlook
| 2003, 'mini setup' starts and then fails and rolls back. New users
| (without profile on the pc) or if the old profile was deleted, would
| be able to launch Outlook successfully. Another user had the exact
| problem at this post:
| http://www.experts-exchange.com/Applications/MS_Office/Q_21808141.html
| and he resolved the issue with the ORK 2003 hotfix.
|
| I would like to get Office2003-kb835209-enu.exe without going through
| MS support. Boss will not pay for support cost.
|
| Thank you.
 
M

Milly Staples [MVP - Outlook]

If you call and ask only for the hotfix, there is never a charge. Ask about anything else and you will be charged.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, SP asked:

| Is this hotfix available anywhere, besides MS support,
| Office2003-kb835209-enu.exe. I have an issue with the MST I created
| for Office 2003 Pro that includes an OPS and PRF. Installation
| succeeds, some fresh installs and some upgrades from Office XP. But
| users that already had a profile would not be able to launch Outlook
| 2003, 'mini setup' starts and then fails and rolls back. New users
| (without profile on the pc) or if the old profile was deleted, would
| be able to launch Outlook successfully. Another user had the exact
| problem at this post:
| http://www.experts-exchange.com/Applications/MS_Office/Q_21808141.html
| and he resolved the issue with the ORK 2003 hotfix.
|
| I would like to get Office2003-kb835209-enu.exe without going through
| MS support. Boss will not pay for support cost.
|
| Thank you.
 
M

Milly Staples [MVP - Outlook]

If you call and ask only for the hotfix, there is never a charge. Ask about anything else and you will be charged.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, SP asked:

| Is this hotfix available anywhere, besides MS support,
| Office2003-kb835209-enu.exe. I have an issue with the MST I created
| for Office 2003 Pro that includes an OPS and PRF. Installation
| succeeds, some fresh installs and some upgrades from Office XP. But
| users that already had a profile would not be able to launch Outlook
| 2003, 'mini setup' starts and then fails and rolls back. New users
| (without profile on the pc) or if the old profile was deleted, would
| be able to launch Outlook successfully. Another user had the exact
| problem at this post:
| http://www.experts-exchange.com/Applications/MS_Office/Q_21808141.html
| and he resolved the issue with the ORK 2003 hotfix.
|
| I would like to get Office2003-kb835209-enu.exe without going through
| MS support. Boss will not pay for support cost.
|
| Thank you.
 
M

Milly Staples [MVP - Outlook]

If you call and ask only for the hotfix, there is never a charge. Ask about anything else and you will be charged.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, SP asked:

| Is this hotfix available anywhere, besides MS support,
| Office2003-kb835209-enu.exe. I have an issue with the MST I created
| for Office 2003 Pro that includes an OPS and PRF. Installation
| succeeds, some fresh installs and some upgrades from Office XP. But
| users that already had a profile would not be able to launch Outlook
| 2003, 'mini setup' starts and then fails and rolls back. New users
| (without profile on the pc) or if the old profile was deleted, would
| be able to launch Outlook successfully. Another user had the exact
| problem at this post:
| http://www.experts-exchange.com/Applications/MS_Office/Q_21808141.html
| and he resolved the issue with the ORK 2003 hotfix.
|
| I would like to get Office2003-kb835209-enu.exe without going through
| MS support. Boss will not pay for support cost.
|
| Thank you.
 

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