Office 2003 Performance Issue

[chris]

I have a network of 20 computers. We are using Office 2003 sp2 or sp3.
About 5 of them are experiencing issues when opening a office file (word,
excel, power point). When a user opens a file though My Documents it doesn't
matter if it's over the network or local. It can take 2-3 minutes for the
file to load and show. If the user opens word or excel though a shortcut
(without a file) and then goes to file -> open & chooses a file it will open
regularly.

The computers are identical to the ones w/o issue. They are 3.2gHz 1gb ram.
Tried patching office to sp3 but that didn't help.

Any advice?

 

[garfield-n-odie [MVP]]

You might try the suggestion posted by John on July 19 at
http://groups.google.com/group/microsoft.public.technet/browse_thread/thread/6232f8906a444c6a
.. Note that I haven't tried it myself because none of my users have
this problem. Be sure you know how to change it back if you need to.

 

[chris]

Thanks Garfield -



I tried the article but it didn't help. I noticed that the users experience
the same symptoms with PDF, TXT etc.