Office 2003 program key invalid?

[LMNOCEAN]

Hi,
I have installed MS office, I have(we have 10 licenses and only about1/2 are in use) a legal and valid program keys for the program. The program accepts the key codes when I installed the software. Now as I go to open word, excel, outlook and powerpoint (access and publisher are fine) it is asking me for the key again. When I enter the key it says it's invalid?

Any suggestions? Or,is there anyway to contact MS for initial installation problems without having to pay support fees?
Thanks
Lisa

 

[garfield-n-odie]

Hi, LMNOCEAN. See if this article applies to your situation:
http://support.microsoft.com/default.aspx?scid=kb;en-us;321346
"You are prompted for the product key when you open an Office program".

 

[LMNOCEAN]

Yes, thanks. Actually before I got your reply I found the answer in Microsoft Knowledge Base artical 836178. Basically my new computer had a trial version of office installed which was conflicting with the new version. Once I unistalled the trial version, the full version worked great.
Thanks again for the quick response
Lisa

 

[Richard Morey]

RockXP 3.0 does the trick
http://www.snapfiles.com/viewapp.php?id=107701&a=7121817

 

[meggy202]

Dear lunarj22, i had the same (following) problem; just would like to know if
you solved the problem?
Thanks,
Megan

RockXP 3.0 does the trick
http://www.snapfiles.com/viewapp.php?id=107701&a=7121817

How do i know which version to uninstall from my computer? I recently bought
a new lap top and it came installed with XP and as I was looking for Word
(For school work needs), I found it under :MIcrosoft office". That's where I
started hitting my problems. I had entered the trial key and it took, then it
wanted the product key and I finally found it on a sticker under the lap top,
but then it wouldn't take it. I am so confused and ALL I want to do is
create a word document...HELP!

 

[Sunshine]

Hi Lisa, I am experiencing exactly the same as you and it is very
frustrating. All I wanted to do was get Office up and running. I have a Trial
version on the laptop so am wondering if I should uninstall it.

Diane

 

[DL]

Its difficult to know what you are actually asking
If you have a trial version it should be uninstalled before installing a cd
version

Hi Lisa, I am experiencing exactly the same as you and it is very
frustrating. All I wanted to do was get Office up and running. I have a Trial
version on the laptop so am wondering if I should uninstall it.

Diane

are in use) a legal and valid program keys for the program. The program
accepts the key codes when I installed the software. Now as I go to open
word, excel, outlook and powerpoint (access and publisher are fine) it is
asking me for the key again. When I enter the key it says it's invalid?