Office 2003 service pack 3

Q

QC1CWI

I download it. It won't install. XP-Pro all previous updates in place. Auto
updates turned on.
Help please
 
A

Anilis Largent

Are you recieving any error messages when the update fails?

Anilis Largent
Office Setup Team
 
E

Eric A.

Hi QC1CWI,

Could you please provide a verbose log from the failed install for review?
This will help us get to the bottom of it. Here is how to get a verbose log
that you can error here.

1. Please download the Sp3 to your local machine from here.
https://www.microsoft.com/downloads...49-3E13-433B-B9D2-5E3C1132F206&displaylang=en

2. Create a folder in the c:\ named Patch. Place
Office2003SP3-KB923618-FullFile-ENU.exe in that folder.

3. goto start, then run. In the run box type "cmd" (without the quotes). hit
enter

4. in the black window that comes up type "cd\" (without the quotes). hit
enter then type "cd patch" (without the quotes). hit enter

5. type "Office2003SP3-KB923618-FullFile-ENU.exe /c /t:c:\patch /q" (without
the quotes). hit enter

6. type "msiexec /p MAINSP3.msp /l*v c:\patch\Log.txt /qb" (without the
quotes). hit enter

7. It will fail or not. Either way please locate the file c:\patch\Log.txt.
Open that log file. If the patch failed, search the log file for “value 3â€.
Post about 10 lines above and below the “value 3†in this forum. That should
give us the answer why it is failing.

Thanks
 
Q

QC1CWI

I do not get a numbered error or an error per se. I get the window that tells
you that you update was sucessful or not. It says some of the updates failed.
The only one listed is Office 2003 service pack 3.

Dennis
 
Q

QC1CWI

MSI (s) (60:10) [01:37:30:715]: No System Restore sequence number for this
installation.
MSI (s) (60:10) [01:37:30:715]: Unlocking Server
MSI (s) (60:10) [01:37:30:715]: PROPERTY CHANGE: Deleting UpdateStarted
property. Its current value is '1'.
MSI (s) (60:10) [01:37:30:725]: Transforming table InstallExecuteSequence.

MSI (s) (60:10) [01:37:30:725]: Transforming table InstallExecuteSequence.

MSI (s) (60:10) [01:37:30:725]: Transforming table InstallExecuteSequence.

MSI (s) (60:10) [01:37:30:725]: Transforming table InstallExecuteSequence.

MSI (s) (60:10) [01:37:30:725]: Transforming table InstallExecuteSequence.

MSI (s) (60:10) [01:37:30:725]: Transforming table InstallExecuteSequence.

Action ended 1:37:30: INSTALL. Return value 3.
Property(S): TARGETDIR = C:\
Property(S): ACTIVESYNCPATH = C:\Program Files\Common Files\Microsoft
Shared\TEXTCONV\
Property(S): CDCACHE = 0
Property(S): CIWSUPP = 1
Property(S): CMWSUPP = 0
Property(S): DHS = 1
Property(S): EULA = 2
Property(S): EULADIS = 1
Property(S): HASREFERRAL = 0
Property(S): IEXPLOREEXE = C:\Program Files\Internet Explorer\IEXPLORE.EXE
Property(S): LOCALCACHEDRIVE = ?
Property(S): MDACVER.3643236F_FC70_11D3_A536_0090278A1BB8 = 2.81.1117.0
Property(S): MSWORKSDIR.7D0F94BE_01EA_437E_ACD5_83E665F9465F = C:\Program
Files\Microsoft Works\
Property(S): ODBCDSNKEYEXISTS = C:\Program Files\Common

I got a numbered error message this time ERROR 2349
 
W

Wally

Hi QC1CWI,

I have the same issue, as do many of us. I ordered the CD in November. It
was to arrive in December. When it didn't get there I called to find out
that my order had been cancelled, and that I would have to reorder when
available in late January. It is now February and it still isn't available.

This is a 4+ hour download. I am working off of a notebook due to a
hardware failure on my desktop. I certainly don't want to download SP3 again
after I've fixed my desktop. I did have to do this download over because the
dial-up connection stopped before the download was complete.

It looks like the only way we will get SP3 is if enough of us keep
requesting it.
 

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