Office 2003 SP1 - patch cannot be applied!

[dk]

Hi all,

I tried to apply the SP1 Office 2003 patch to my licensed
standard edition with the 72MB full install patch and it
gives the message - this patch cannot be applied! Tried
the 17MB install but it does not work as well...
uninstalled and reinstalled Office 2003 std edition but
it does not work as well!

please advice.
thank you
dk

 

[Sloan Crayton [MS]]

We would need to review the log file to determine the cause of your failure.
Log files are not generated when installing from Office Update, but are
created when installing from the Download Center
(http://www.microsoft.com/downloads/...A6-7CB1-4F61-837E-5F938254FC47&displaylang=en
for Office 2003 SP1 Update). The log files will be created in the
'%temp%\ohotfix' folder. If you send the log files in a Zip file to my
email address (mailto:[email protected] - remove the .online
before sending), I'll take a look at it.

Sloan Crayton
Microsoft