Lindsay - please uninstall the version presently on your system and then use
your legal CDs to install the edition to which you are entitled. Sometimes,
OEMs take shortcuts that end up causing the customers the exact problem you
are having.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After furious head scratching, Lindsay asked:
| But the problem is that the edition that I originally installed was
| the Student Teacher Edition, not the Professional one. The
| Installation Source tool didn't help, thanks for trying though.
|
| "Goose[MS]" wrote:
|
|| Lindsay:
||
|| Try and get the CD, substituting won't work, each product has it's
|| own installation information.
|| Here's another suggestion, but I'm not sure if it applies in your
|| case, it's if in case when you installed Office 2003 you chose to
|| delete the installation files after setup, it helps disable the
|| Local Installation Source:
|| Office 2003 Tool: Local Installation Source Tool
||
http://www.microsoft.com/downloads/...a3-695b-42c3-9045-b812ba0fed3e&displaylang=en
||
|| Gustavo Muñoz
|| Software Test Engineer
|| Microsoft
||
|| Legal Disclaimer: This posting is provided "AS IS" with no
|| warranties, and confers no rights.
||
|| "Lindsay" wrote:
||
||| Hi,
|||
||| My office 2003 won't update unless I have the Office 2003
||| professional CD. I put in the academic edition cd to try and
||| substitute it but it won't work. any ideas? I tried to use the full
||| version download but it still wanted the office 2003 pro cd.