Office 2003 unable to update: This Works!

J

John Rivers

Hi,

after about 3 hours of deadends this finally worked for me! Review of my
problem: I have Office 2003 and FP 2002. Everything was OK until I installed
SP3 for XP and then I got the dreaded 40% problem (Error! Unable to check
for updates on this computer) and couldn't update.

Per the instructions below, I backed up my registry (plus I set a restore
point) and then simply renamed the Patches key to patchesold and it worked!
I can now update my Office 2003 and I didn't have to uninstall it.

I don't think this matters but I downloaded the SDK resource tools for
Office 2003 http://www.microsoft.com/office/ork/2003/tools/default.htm and
forcibly removed some Office XP items that wouldn't budge.


John

P.S. Thanks anonymous
 

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