G
Gordon L..
When the Regular Update method Fails.. Try this..><><>
This worked for Me !!!! From MS,,,
According to my experience, this issue is most likely caused by some of the
registry keys for Office corrupted or missing. To resolve the issue, we need
to manually delete all the registry keys for Office.
Before you perform the following steps, please refer to the following
Microsoft Knowledge Base (KB) articles to learn more about backing up the
Outlook data and Office program settings.
For Office XP and for Office 2003
==========================
287070 OL2002: How to Back Up, Restore, or Move Outlook Data
http://support.microsoft.com/?id=287070
312978 HOW TO: Use the Save My Settings Wizard to Back Up Settings in Office
XP
http://support.microsoft.com/?id=312978
Note: These articles also apply to Office 2003.
Note: If you don't use Office Outlook for emails, please skip this section
and move on.
Note: If you have stood alone Microsoft Office product (such as Project,
Visio or OneNote) installed, please first remove them from the Control Panel
and then perform below steps.
1. Quit all running programs.
2. Click Start menu-> Run, type "regedit" (without the quotation marks) in
the Open box and press Enter.
Note:
a. If you are unable to locate some registry keys, please just skip it.
b. Please go to File | Export and backup all the registry first. Please
refer to the attachment backup.zip for more information.
3. Delete the following registry keys if they exist:
HKEY_CLASSES_ROOT\Installer\Products\904…
HKEY_CURRENT_USER\Software\Microsoft\Installer\Components
HKEY_CURRENT_USER\Software\Microsoft\Installer\Features\904...
HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\904...
HKEY_CURRENT_USER\Software\Microsoft\Installer\Patches
HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Installer\Products\904..
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Components
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\904...
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\904...
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Products\904…
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{00XXX409-78E1-11D2-B60F-006097C998E7}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9XXX0409-6000-11D3-8CFE-0050048383C9}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{90110409-6000-11D3-8CFE-0150048383C9}
Note: Please delete all the registry keys under the above "Uninstall" key
similar to {00XXX409-78E1-11D2-B60F-006097C998E7} or
{9XXX0409-6000-11D3-8CFE-0050048383C9} or
{90110409-6000-11D3-8CFE-0150048383C9}:
4. Quit Registry Editor.
5. Click Start menu-> Run, type "%Temp%" (without the quotation marks) in
the Open box and press Enter.
6. Empty the %Temp% folder.
7. Empty the Recycle Bin.
8. Restart your computer and install Office 2003 again. Then, go to Office
Product Updates Web site to check for all available updates:
http://office.microsoft.com/en-us/officeupdate/default.aspx
====================
Online Support Professional
Microsoft Office Online Support
Microsoft Global Technical Support Center
This worked for Me !!!! From MS,,,
According to my experience, this issue is most likely caused by some of the
registry keys for Office corrupted or missing. To resolve the issue, we need
to manually delete all the registry keys for Office.
Before you perform the following steps, please refer to the following
Microsoft Knowledge Base (KB) articles to learn more about backing up the
Outlook data and Office program settings.
For Office XP and for Office 2003
==========================
287070 OL2002: How to Back Up, Restore, or Move Outlook Data
http://support.microsoft.com/?id=287070
312978 HOW TO: Use the Save My Settings Wizard to Back Up Settings in Office
XP
http://support.microsoft.com/?id=312978
Note: These articles also apply to Office 2003.
Note: If you don't use Office Outlook for emails, please skip this section
and move on.
Note: If you have stood alone Microsoft Office product (such as Project,
Visio or OneNote) installed, please first remove them from the Control Panel
and then perform below steps.
1. Quit all running programs.
2. Click Start menu-> Run, type "regedit" (without the quotation marks) in
the Open box and press Enter.
Note:
a. If you are unable to locate some registry keys, please just skip it.
b. Please go to File | Export and backup all the registry first. Please
refer to the attachment backup.zip for more information.
3. Delete the following registry keys if they exist:
HKEY_CLASSES_ROOT\Installer\Products\904…
HKEY_CURRENT_USER\Software\Microsoft\Installer\Components
HKEY_CURRENT_USER\Software\Microsoft\Installer\Features\904...
HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\904...
HKEY_CURRENT_USER\Software\Microsoft\Installer\Patches
HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Installer\Products\904..
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Components
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\904...
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\904...
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Products\904…
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{00XXX409-78E1-11D2-B60F-006097C998E7}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9XXX0409-6000-11D3-8CFE-0050048383C9}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{90110409-6000-11D3-8CFE-0150048383C9}
Note: Please delete all the registry keys under the above "Uninstall" key
similar to {00XXX409-78E1-11D2-B60F-006097C998E7} or
{9XXX0409-6000-11D3-8CFE-0050048383C9} or
{90110409-6000-11D3-8CFE-0150048383C9}:
4. Quit Registry Editor.
5. Click Start menu-> Run, type "%Temp%" (without the quotation marks) in
the Open box and press Enter.
6. Empty the %Temp% folder.
7. Empty the Recycle Bin.
8. Restart your computer and install Office 2003 again. Then, go to Office
Product Updates Web site to check for all available updates:
http://office.microsoft.com/en-us/officeupdate/default.aspx
====================
Online Support Professional
Microsoft Office Online Support
Microsoft Global Technical Support Center