Office 2003 updates could not be installed

[gvm]

My system repeatedly attempts to install the following updates and everytime
I get the message that they could not be installed. What is required for them
to install successfully please? If they can't be installed how do I stop my
system repeatedly trying? The software is genuine and licensed. TIA ... Greg

Security Update for Microsoft Office Word 2003 (KB969603)
Security Update for Microsoft Office Excel 2003 (KB969681)
Update for Microsoft Office Outlook 2003 Junk Email Filter (KB973515)
Security Update for Microsoft Office Web Components (KB947319)

 

[Peter Foldes]

gvm

First and most of all never use any Registry Cleaning tool. The results are as shown

Next do the following and let us know how you got along


1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select “Reinstall and Repair†and click Next.
7. Select “Detect and Repair errors in my Office installationâ€.
8. Click Install and wait the process to end.

3rd. Install the Updates

 

[gvm]

Yes, that's sorted it, thanks Peter ... Greg

gvm

First and most of all never use any Registry Cleaning tool. The results are as shown

Next do the following and let us know how you got along


1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select “Reinstall and Repair†and click Next.
7. Select “Detect and Repair errors in my Office installationâ€.
8. Click Install and wait the process to end.

3rd. Install the Updates



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

 

[Peter Foldes]

Greg

You are welcome and thanks for letting us know and posting back