Office 2003 updates fail to install

[Caesar]

My machine (WinXP SP2) is set to download and install Windows and Office 2003
updates automatically. The computer has repeatedly attempted to install
updates for Office (KB914455 and KB917151), MS-Word (KB917334), MS-Excel
(KB918419), MS-Outlook (KB917149 and KB919031), and MS-PowerPoint (KB916518).
I'm not sure when this problem developed, but it has been going on for many
days now. My update history file shows failures today and for at least a
week...every day. I've tried installing them one at at time, but that went
nowhere also. Meanwhile, the Windows updates install without a hitch. Just
today I got KB917179—no problem. Any suggestion how to fix this problem?

 

[UK Fox]

I've had exactly the same problem with my updates for Office 2003.
The updates that failed were: KB914455, KB917151, KB918419, KB919031,
KB917334, KB916518. The windows update KB905474, updated successfully.

This problem first started for me a week ago with the first three updates
above.

These updates seem to be causing alot of problems for alot of people.

Does anybody have any suggestions on how to fix this?

My laptop is WinXP pro+SP2 and Office 2003+SP2.

 

[lrp]

I had the same problem with this update...searched and searched and finally
found the following article: http://support.microsoft.com/?id=884298 which
contains instructions to modify some registry values. I followed the steps
exactly and was immediately able to successfully install the troublesome
updates. Hope this helps.

Lyle Pardee

 

[UK Fox]

Cheers Lyle Worked like a charm, every update was successful.

Much appreciated.

 

[Lightpainter]

Didn't work for me. I already had a 'Path' key with the correct installation
drive. It is true that drive letters have been changed around since the
install, but neither the original CD drive letter or the new one worked.

Tom Gardner

 

[Lightpainter]

Update- I had to run an Office repair from the installation disk before the
updates would start working again.