Office 2003 Updates fail

J

jeves

We are running WSUS in our organization and i am having a problem with one of
our desktop systems. I get the popup saying updates are ready to be installed
but when i say to install it fails every update with erorr:
Installation Failure: Windows failed to install the following update with
error 0x8007006e: Security Update for Office 2003 (KB929064).
I have tried stopping and starting the Automatic Updates service. Removed
and added back to our domain.
Any suggestions?
 
R

Rick

jeves said:
We are running WSUS in our organization and i am having a problem with one of
our desktop systems. I get the popup saying updates are ready to be installed
but when i say to install it fails every update with erorr:
Installation Failure: Windows failed to install the following update with
error 0x8007006e: Security Update for Office 2003 (KB929064).
I have tried stopping and starting the Automatic Updates service. Removed
and added back to our domain.
Any suggestions?
Check the following :

http://support.microsoft.com/kb/304498/en-us

I finally got all the Office 2003 updates on Method 13.


Good luck,
Rick
 
S

strey1

Check to ensure that your "Office Source Engine" is running. It can b
found inside "MSCONFIG" under services. It's easier to find if you pu
a check in the "Hide All Microsoft Services" box. Make sure the "OSE
is checked and running. Afterwards Office updates should instal
normally.

Happy hunting
 
L

LargestAl

I am having the same issue with the installation error messages. My OSE is
running but that did not help anything.

Anything else I might try?
 
S

strey1

Go to the "Control Panel", "Add or Remove Programs", click on your M
Office version and select "Change" then "Repair" and let me know if yo
get an error msg
 
P

Peter Foldes

1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select “Reinstall and Repair†and click Next.
7. Select “Detect and Repair errors in my Office installationâ€.
8. Click Install and wait the process to end.

3rd. Install the Updates
 

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