Office 2004 11.5.0 Update and cursor problem

[ladyaurora]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

The only new thing on my Mac in the last 24 hours was this and my cursor became completely unresponsive (I'm in Safe Mode right now in order to use it). It was stuck in the lower right corner of the screen and I couldn't actually get it to go anywhere for longer than 1/2 second before it would go back to the corner. Is it possibly an issue with this update and if so, how do I remove the update without removing all of Office?

 

[Diane Ross]

The only new thing on my Mac in the last 24 hours was this and my cursor
became completely unresponsive (I'm in Safe Mode right now in order to use
it). It was stuck in the lower right corner of the screen and I couldn't
actually get it to go anywhere for longer than 1/2 second before it would go
back to the corner. Is it possibly an issue with this update and if so, how do
I remove the update without removing all of Office?

You can't. Have you restarted and run Repair Permissions?

 

[ladyaurora]

Where do I find that? I'm sort of a newbie with Macs.

 

[Diane Ross]

Where do I find that? I'm sort of a newbie with Macs.

To use Repair Permissions:
1. Open Disk Utility in your Applications/Utility folder.
2. Click on the First Aid tab and select Repair Permissions
3. Click on the icon for your boot volume.
4. Click the repair permissions button.

Don't run from CD. Updates contain a newer versions of the application's
permissions.

Cheers and Welcome to Mac! I have a few tips and links posted to help new
users here:

<http://www.entourage.mvps.org/new2mac/index.html>

Bookmark the <http://www.entourage.mvps.org/> for help learning about
Entourage and solving your problems.

Subscribe to the Entourage Help Blog for the latest news about Entourage.

<http://blog.entourage.mvps.org/>

 

[ladyaurora]

Thank you very much.