Office 2004 does not start

[Tor.Onshus]

I have installed Office 2004 on OSX 10.3.6 on my PowerPC G4, but after
succsessful installation it won´t work properly.
All the programs except Word starts fine, but Word hangs with the
start screen. I have tried several measures, but dont manage to get
past this point. The following have been done:
-Remove all versions of Office and reinstall 2004
-Turn off all fonts
-repair access rights
-repair disck (no failures found)
After removing Office, and installing only Word, Word starts with
-Installing fonts
-etc
-Optimizing font meny performance
And it never gets past that point (once it also stopped on Visual
basic for applications, but I don´t manage to reproduce that)

On my prior X version of Office, Word was really slow to start, but it
started eventually. Therefore there may be some leftovers from that.
On my office PC with XP, Word is also slow, but that has something to
do with it searching for printer information it cannot find (And I
cannot resolve..)
Do you have any tips or links to follow?

 

[Jim Gordon MVP]

Hi,

You don't describe the steps you took to remove office. Hopefully you used
the Uninstaller on the Office 2004 CD and didn't try to manually uninstall
Office versions.

If you manually removed any version of Office I would try running the
uninstall utility because you may have missed something along the way.

Since Word is choking when it's trying to optimize the font menu, I'd start
by looking for a font that has become corrupted.

-Jim Gordon
Mac MVP

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