Office 2004 forcing logouts

[GregS]

Version: 2004
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel

After "upgrading" to Office 2004, I get forced logouts. The crash logs should Windows Server is failing. Apple has been zero help with this and the discussion groups on Apple.com do not provide any solution, other than try this and see or try that and see. I do not need 2008 or its features. The only way I have been able to work is to use Open Office. I find it unacceptable in the extreme that an OS upgrade should require the user to go into the system logs to find a problem on common software...unless Office is considered "boutique"....anyone have solutions that do not require me to create new accounts, wipe my machine, etc.?

 

[Diane Ross]

After "upgrading" to Office 2004, I get forced logouts.

Screen shot would really help. You can post a screenshot link using a
service like ImageShack. <http://imageshack.us/>

How To Post Screen Shots To Newsgroups

1. On your keyboard, press Command-Shift-4.
2. On your keyboard, press the space bar.
3. Click the window you want. A picture file will appear on the desktop.
4. Go to http://imageshack.us/.
5. Click Browse, then navigate to and select the picture file.
6. Click "host it!".
7. Paste the "Show image to friends" URL in a newsgroup message.

The crash logs should Windows Server is failing.

Sorry, this makes no sense.

Apple has been zero help with this and the
discussion groups on Apple.com do not provide any solution, other than try
this and see or try that and see.

I found the Apple Discussions very helpful. YMMV

Other users are using Office 2004 without problems under Snow Leopard, so I
suggest you need to find out what's wrong with your setup.

You are not clear about your upgrade path.

1) Did you have Office 2004 installed before you upgraded to Snow Leopard?
2) What did you have prior to 04? Is this the H&S or standard version?
3) Check the Microsoft Component Plugin and tell me what version it is?

/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin"

4) When you installed Snow Leopard did you install over Leopard or did you
do a clean install?
5) Have you upgraded to 10.6.1?
6) Did you resolve font duplicates after installing Snow Leopard?
7) Some users found re-installing Office 2004 after upgrading to Snow
Leopard resolved their issues.

For more help see Troubleshooting Office for Mac with Snow Leopard

<http://blog.entourage.mvps.org/2009/09/hot_topics_using_office_for_mac_with
_snow_leopard.html>

In case the above link does not work:

<http://tinyurl.com/ndmt4x>