Office 2004 - Lost Serial Number

[mday]

I have recently moved to Venezuela. After six months of waiting for
our container, it arrived and due to how transport was, I have had to
reformat drives and install everything fresh.
I cannot find our serial numbers anywhere. I originally bought a five
pack regular...not educational version. Can anybody tell me how to
remedy this situation?
Thanks!

 

[John McGhie [MVP Word, Word Mac]]

The serial numbers are stuck to the back of the CD case on a bright orange
sticker.

If you have the serial numbers, you can put the correct numbers in using the
tehnique John explains here:
http://www.mcgimpsey.com/macoffice/office/pid.html

If you do not have the serial numbers, then you need to contact Microsoft,
and supply the name and address that you registered the software under. If
that matches the records in the Microsoft database, chances are they will
sell you a replacement CD at a sharply reduced rate. If the address doesn't
match, or you didn't register, then the only thing you can do is buy a new
copy.

Cheers

--

Please reply in the group. Please do NOT email me unless I ask you to.

http://jgmcghie.fastmail.com.au/

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]

 

[JE McGimpsey]

Maybe it would help if you have registered your software (just
guessing here).

It won't. Registration just gives one the opportunity to subscribe to an
eNewsletter.

It's a marketing thing...

 

[Daiya Mitchell]

You can start here:
See here to find out how to get a new CD Key, assuming you have a
legitimate copy:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/?kbid=326246