Office 2004 not working after migrating all files from iBook to Mac Book Pro

E

Esme

I got a new Mac Book Pro and transferred all my files from the iBook
to the Mac Book Pro (2.4 Ghz) using Firewire during the installation /
setup process. None of the Office 2004 apps work. When I start Word,
the icon just bounces on the dock. When I click on a Powerpoint file,
the Powerpoint icon also just bounces on the dock. Nothing happens.
 
J

John McGhie

That's normal.

Sorry, you can't transfer installed applications that way. And Apple and
Microsoft should sort this out.

In your Microsoft Office 2004 folder you will find a "Remove Office" tool.

Run it, twice, to remove ALL copies of Microsoft Office. Then re-install
from your Office CD. Then apply the Microsoft updater for Microsoft Office:
http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/downl
oad/Office2004/Office2004_1135.xml

Sorry: Due to Microsoft and Apple stupidity, there is a crippled version of
Microsoft Office already installed when you get a new machine. Unless you
remove it first, it blocks the transfer of the working version.

This is a REALLY STUPID BUG that has been going on for TWO YEARS now!!!

Cheers


I got a new Mac Book Pro and transferred all my files from the iBook
to the Mac Book Pro (2.4 Ghz) using Firewire during the installation /
setup process. None of the Office 2004 apps work. When I start Word,
the icon just bounces on the dock. When I click on a Powerpoint file,
the Powerpoint icon also just bounces on the dock. Nothing happens.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]
 
E

Esme

Thank you for your reply. I will uninstall Office and reinstall it
when I get home. Yes, it's a very stupid way of doing things and you'd
think MSFT and Apple would have sorted it out by now.
 

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