Office 2004 on Mac OSX

[stevo]

Gday All,
My Mac has all of a sudden stopped running MS Office 2004
applications. I get an error message...
Application Launch Failure
The application "Excel" could not be launched
because of a shared library error:"<Microsoft Excel>
<Microsoft Excel><CarbonLib><>"
I've had a look around the net and found a few hits that suggest
running the combo update and re-installing office and finally re-
installing OSX. I've done the first two and am a bit concerned about
re-installing the OS for a corrupted library - it seems a bit over the
top.
Does anyone have any ideas about how this may be fixed?
Thanks
Steve

 

[Diane Ross]

My Mac has all of a sudden stopped running MS Office 2004
applications. I get an error message...
Application Launch Failure
The application "Excel" could not be launched
because of a shared library error:"<Microsoft Excel>
<Microsoft Excel><CarbonLib><>"
I've had a look around the net and found a few hits that suggest
running the combo update and re-installing office and finally re-
installing OSX. I've done the first two and am a bit concerned about
re-installing the OS for a corrupted library - it seems a bit over the
top.
Does anyone have any ideas about how this may be fixed?

Try doing an ³Archive & Install² instead. "Archive and Install" moves
existing system files to a folder named Previous System and then installs
Mac OS X again.

Just be sure to check Preserve Users and Network Settings when you select
Archive & Install.

Mac OS X: About the Archive and Install feature

<http://docs.info.apple.com/article.html?artnum=107120>

Archive and Install of the OS

<http://www.entourage.mvps.org/glossary/archive_install.html>

General advice on performing an Archive and Install

<http://www.thexlab.com/faqs/archiveinstall.html>

 

[CyberTaz]

Diane's advice is certainly sound, but one question first - You mention
having "reinstalled Office", but you don't mention having UNINSTALLED it
first. If you simply reinstalled without first running the Remove Office
utility (preferably twice) - or if you simply dragged stuff to the Trash -
you accomplished *nothing* by reinstalling & possibly may have complicated
the matter.

Also, after reinstalling, the current updates need to be reapplied as well -
preferably *before* attempting to launch any of the Office apps. Run Disk
Utility - Repair Disk Permissions afterward. Otherwise you have an install
of what is undoubtedly an older build from the source disk.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[rizzoli]

I also experienced the same problem. I updated Quicktime and then I
installed the Office 2004 update and Office stopped working. Every
time I launch an Office app, I get a dump in system.log like this:

Jul 12 16:33:37 Platypus kernel[0]: shared_region: 0x4821e68: lsf_map:
RO mapping #0 not in segmentshared region: 0x4821e68: 4 mappings
base_offset=0xff0b000

Best regards
Andrea