Office 2004 - Powerpoint Save File Error

[MSY-Houston]

I'm running a G5 PowerMac, System 10.3.7, using Office 2004.

After receiving a PC Powerpoint file and opening it, I cannot edit and
save the document. I get the following error message:

There was an error accessing
MY_Computer/Users:usernameesktop:filename.ppt

Sometimes, I also get the following, secondary message.

This is a Read-Only file. Do You Want to Save it Under a Different
Name?

I have saved it with a different name, and the same thing keeps
happening. I've tossed Preference files, reinstalled Office 2004, made
sure I had all application upgrades, and nothing seems to help.
Any ideas?

Thanks.

 

[CyberTaz]

Hi MSY-

How did you "receive" the file? What pc ver. of Ppt created it? Also,
have you tried a Get Info on the file to make sure there is no check in
the" Locked" checkbox?

 

[MSY-Houston]

No check in the Locked checkbox.
PC Powerpoint is Office 10, running on XP 2002

 

[MSY-Houston]

Powerpoint PC v10, running on XP 2002.

The file isn't locked.

 

[CyberTaz]

Hi MSY-

Thanks for the add'l info. Frankly I'm not sure what the problem is,
but you might try thei: Since you can open the file, go to Save As,
navigate to a different folder. Use a different file name, & change the
file type to an earlier version of Ppt.

If all goes well to that point, Quit PPt, go to the new copy and
double-click it to launch the program. That may work.

Do you have any more info on how the file was actually saved and
transmitted to you?

 

[mark.seidenberg]

I have encountered the same problem and failed to solve it.

It is so annoying that, taken with other bugs in the program, I am
preparing to go back to the previous version.

Anyone have any more insight about why these save file errors are
occurring?

thanks.

 

[RSP]

I'm running a G5 PowerMac, System 10.3.7, using Office 2004.

After receiving a PC Powerpoint file and opening it, I cannot edit and
save the document. I get the following error message:

There was an error accessing
MY_Computer/Users:usernameesktop:filename.ppt

Sometimes, I also get the following, secondary message.

This is a Read-Only file. Do You Want to Save it Under a Different
Name?

I have saved it with a different name, and the same thing keeps
happening. I've tossed Preference files, reinstalled Office 2004, made
sure I had all application upgrades, and nothing seems to help.
Any ideas?

Thanks.

Hi. Are you running Norton AntiVirus per chance? I had the same exact
issue recently and what solved it was turning OFF Norton AntiVirus'
auto-protect feature via its control panel. I am using Norton AntiVirus
v10 (just upgraded actually) but it also occurred with v9 last year when
I was using it. The antivirus sw install turns on auto-protect by
default and I forgot to turn off that feature so as not to upset
powerpoint. I would have thought that Symantec would have fixed this
issue with v10 but I guess not.

Rob