Office 2004 seen as Classic App??

[nanghelo]

Hi,

I recently had hard drive failure, and Apple kindly installed a new
operating system for me. I was running OSX 10.3.x (I believe) but now
am running 10.4.9. I tried to copy my Office 2004 programs from the
external hard drive where I'd saved them back to my applications
folder -- this worked the last time I had to reinstall an operating
system -- but they now appear as Classic applications, and I can't
open them. I heard from Apple that you can only install the programs 3
times before you get an error message, but that doesn't seem to be
what's happening here. Any ideas? I may or may not be able to locate
the original discs once I get back home to California.

Thanks!
-thera-

 

[Diane Ross]

I recently had hard drive failure, and Apple kindly installed a new
operating system for me. I was running OSX 10.3.x (I believe) but now
am running 10.4.9. I tried to copy my Office 2004 programs from the
external hard drive where I'd saved them back to my applications
folder -- this worked the last time I had to reinstall an operating
system -- but they now appear as Classic applications, and I can't
open them. I heard from Apple that you can only install the programs 3
times before you get an error message, but that doesn't seem to be
what's happening here. Any ideas? I may or may not be able to locate
the original discs once I get back home to California.

The 3 times, is the number of account Ids for Student Teacher version of
Office.

1. Do you have OS 9 installed?
2. What is the indication they are Classic?
3. Does it say Microsoft Office 2004 on the folder?
4. Have you tried to open an Office application? What happens?

Note. When you drag over to a new User, the invisible registration code will
not be available and you will have to have that to enter. You can bring over
your old User's preference folder and you should be OK.

 

[John McGhie]

Hi Thera:

1) Apple is spouting nonsense You can install Microsoft Office an
UNLIMITED number of times on the same computer.

2) If you have the Student and Teacher version, you get three product keys,
which enable you to install an unlimited number of times on each of three
computers.

Each key gives you a licence to install on a single machine, as often as you
need to.

To correct the problem you have, put your CD in the hole and re-install
Office using drag-and-drop.

It sounds as though Apple has done something strange when they replaced the
hard drive. They may have supplied one that had the Office Test Drive
already installed. But I suspect it's just that your old preferences do not
apply to the new OS that's causing the problem.

In which case, simply "Installing" Office will bring it right. If it
doesn't, run the Remove Office tool you will find on the Office CD to remove
all of Office, then install again using drag-and-drop from the CD.

Once you have installed from the CD, you must apply Microsoft Office updates
11.3.5, 11.3.6 and 11.3.7. Do that before you try to run the applications
or you may get (more) problems.

In future, be alert to the fact that if you change OS versions, it is most
unlikely that dragging applications back from another disk will work,
because the preference files created to say where all the various bits of
hardware and software on the computer reside are not valid for the new OS.

Hope this helps

Hi,

I recently had hard drive failure, and Apple kindly installed a new
operating system for me. I was running OSX 10.3.x (I believe) but now
am running 10.4.9. I tried to copy my Office 2004 programs from the
external hard drive where I'd saved them back to my applications
folder -- this worked the last time I had to reinstall an operating
system -- but they now appear as Classic applications, and I can't
open them. I heard from Apple that you can only install the programs 3
times before you get an error message, but that doesn't seem to be
what's happening here. Any ideas? I may or may not be able to locate
the original discs once I get back home to California.

Thanks!
-thera-

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