Office 2004 vs Home Directory refresh script

[moskalyd]

Environment: college student lab

Quick problem descriptive: it takes two consecutive 'student' logins for
Office 2004 (Word/Excel/PP) to run without error on a 'student' account
using Bombich's (www.bombich.com) refresh home directory script as login
script.

Symptoms: On a lab client, Office 2004 will fail on the first 'student'
login with an error suggesting an HIToolbox problem. This will occur after
a startup or restart or when preceding the 'student' login with any other
login (ie: admin). While in the first 'student' login, any component of
Office 2004 does NOT need to be attempted for it to work on the second
login. It always works on the second consecutive 'student' login and will
continue to work.

I have run permissions repair, looked at created/modified dates, deleted
preferences, cleaned caches. Whatever the interaction between Microsoft
and the system eludes me as to this error particularly since it is
resolved on a second login without any obvious preceding Microsoft
interaction.

Suggestions...

 

[Corentin Cras-Méneur [MVP]]

Environment: college student lab

Quick problem descriptive: it takes two consecutive 'student' logins for
Office 2004 (Word/Excel/PP) to run without error on a 'student' account
using Bombich's (www.bombich.com) refresh home directory script as login
script.

If I quite understand Mike's script, it replaces a home directory with a
fresh copy from a template, right ?? Then you tell us you have to login
twoce on this fresh account before Office 2004 can run properly, right
too ??

Could it be something wrong in the template account you have ???
When does the script run actually ?? Maybe it does indeed need an
additional logout and log-back in before it can be properly validated by
the system...



Corentin