Office 2007 and Vista compatiability

J

John

I am running Windows Vista on my laptop. I have Office 2007 installed on it.
Whenever I receive documents from a Windows XP system using Office 2007 and
try to open it I receive the window asking if I want to open a zipped file,
even if it isn't a zipped file. This happens for any office product, i.e.
ppt. excel, or word. I am unable to open whatever type file is sent to me.
If I send a file to myself I am able to open it. SO I am only having
problems receiving files.
I already have the Office SP 2 update installed. Any ideas or suggestions to
fix this?
 
S

Steve Rindsberg

I am running Windows Vista on my laptop. I have Office 2007 installed on it.
Whenever I receive documents from a Windows XP system using Office 2007 and
try to open it I receive the window asking if I want to open a zipped file,
even if it isn't a zipped file. This happens for any office product, i.e.
ppt. excel, or word. I am unable to open whatever type file is sent to me.
If I send a file to myself I am able to open it. SO I am only having
problems receiving files.
I already have the Office SP 2 update installed. Any ideas or suggestions to
fix this?


Office files don't download correctly from a Web Server; saved as zip files
instead
http://www.pptfaq.com/FAQ00911.htm
 
J

John

Thanks for the advice, but let me clarify this more. I am using the Army
Knowledge Online (AKO) webmail service for my emails. Whenever I send an
Office 2007 file to myself in AKO on my Vista system I am able to open it.
However, whenever I or anyone else using the XP system sends a file to my
AKO, I only see the option of opening the zipped file even when it was not
zipped first. Thanks again for the help.
 
S

Steve Rindsberg

Regardless of the number of systems involved, any or all of which may be shooting
themselves in your foot by trying to be clever rather than just SENDING THE FILE,
AS IS, it all boils down to this:

Office 2007 files ARE zip files.
If the apps around you are too smart for your own good, you're still the smarter
on. If you know the attachment's supposed to be a Word file, download it, let the
idiot computer call it a zip file if that makes it happy.

All YOU need to do is rename it to give it a .DOCX extension and you're good to go.

Same holds true for other file types. Rename 'em to give them the extension
they're supposed to have.
 
J

John

Ok that worked! Thanks Steve!

Steve Rindsberg said:
Regardless of the number of systems involved, any or all of which may be shooting
themselves in your foot by trying to be clever rather than just SENDING THE FILE,
AS IS, it all boils down to this:

Office 2007 files ARE zip files.
If the apps around you are too smart for your own good, you're still the smarter
on. If you know the attachment's supposed to be a Word file, download it, let the
idiot computer call it a zip file if that makes it happy.

All YOU need to do is rename it to give it a .DOCX extension and you're good to go.

Same holds true for other file types. Rename 'em to give them the extension
they're supposed to have.
 

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