Office 2007 B2TR "will not go away"

[roy-w]

I've tried everything to uninstall the B2TR refresh for Office 2007
Professional AND Office 2007 Professional Visio including removing all of
Office 2003 as well. The system "shows" no presence of Office, all
files/folders deleted and the registry allegedly shows no presence, yet
installing a NEW version of Office 2007 (full new release) fails as it will
not "upgrade" a beta version???

A separate install for Office 2007 Visio Standard (full new release) fails
for the same reason.

There are no options on the installs, they just fail and "disappear".
Microsoft offer no help as far as I can see unless I pay £50 to get their so
called technical help.

Has anybody else had this problem, if so, could they tell me what I'm
missing so I can install the products and do some work!!!!

Thanks.

 

[Milly Staples [MVP - Outlook]]

No, you didn't try everything as there have been hundreds if not thousands of posts about this issue and they all are available by searching the archives of this group.

http://support.microsoft.com/kb/928218/en-us


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, roy-w asked:

| I've tried everything to uninstall the B2TR refresh for Office 2007
| Professional AND Office 2007 Professional Visio including removing
| all of Office 2003 as well. The system "shows" no presence of Office,
| all files/folders deleted and the registry allegedly shows no
| presence, yet installing a NEW version of Office 2007 (full new
| release) fails as it will not "upgrade" a beta version???
|
| A separate install for Office 2007 Visio Standard (full new release)
| fails for the same reason.
|
| There are no options on the installs, they just fail and "disappear".
| Microsoft offer no help as far as I can see unless I pay £50 to get
| their so called technical help.
|
| Has anybody else had this problem, if so, could they tell me what I'm
| missing so I can install the products and do some work!!!!
|
| Thanks.

 

[roy-w]

Thanks for the answer, sorry about the attitude, obviously I'm not as perfect
as you are, have a nice day.

 

[Ivan Bell]

Thank you for the info Milly
I am not very good at this lot and could not find this info.
I have now something to work with
Cheers
Ivan
GoTo www.old-glossop.com to view Glossop Heritage DVD Trailer


"Milly Staples [MVP - Outlook]"
No, you didn't try everything as there have been hundreds if not thousands
of posts about this issue and they all are available by searching the
archives of this group.

http://support.microsoft.com/kb/928218/en-us


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, roy-w asked:

| I've tried everything to uninstall the B2TR refresh for Office 2007
| Professional AND Office 2007 Professional Visio including removing
| all of Office 2003 as well. The system "shows" no presence of Office,
| all files/folders deleted and the registry allegedly shows no
| presence, yet installing a NEW version of Office 2007 (full new
| release) fails as it will not "upgrade" a beta version???
|
| A separate install for Office 2007 Visio Standard (full new release)
| fails for the same reason.
|
| There are no options on the installs, they just fail and "disappear".
| Microsoft offer no help as far as I can see unless I pay £50 to get
| their so called technical help.
|
| Has anybody else had this problem, if so, could they tell me what I'm
| missing so I can install the products and do some work!!!!
|
| Thanks.