Office 2007 B2TR

[RJBohn3]

I've been using Office 2007 Beta 2 for a few months now. I downloaded the
technical refresh this weekend. Now, whenever I try to open files (ones I
worked on in 2007 before) I get an error message saying "The file [whatever]
is not available." Anybody else had this problem? Anyone got a solution or
a download available? I've run my virus scanner and boot scanned as well.
Thanks.

 

[Beth Melton]

If you are using Norton AV then go to Norton Options and in the
Miscellaneous section turn off "Enable Office Plug-in".

If you are not using Norton but it was previously installed then the
DLL for the plug-in could still be registered.

Search for officeav.dll and if found go to Start/Run and run the
following command:

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"

In the above example the path for "Officeav.dll" would depend on the
location of the DLL.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Bob Buckland ?:-\)]

Hi R.J.,

If you're using Symantec-Norton Antivirus, open the settings for that app and in the Miscellaneous tab turn off the 'Office Plug-in'
then start Word 2007 B2TR to see if you can access your files.

================
I've been using Office 2007 Beta 2 for a few months now. I downloaded the
technical refresh this weekend. Now, whenever I try to open files (ones I
worked on in 2007 before) I get an error message saying "The file [whatever]
is not available." Anybody else had this problem? Anyone got a solution or
a download available? I've run my virus scanner and boot scanned as well.
Thanks.>>