Office 2007 compatibility pack

C

capitan

Hello all. I'm having an issue where I had an older version of the
compatibility pack installed on a machine with Office XP, and when I
would try to open a newer version docx or xlsx file, it would say
something like "This is a pre-release version, do you want to download
the new version now?" So I would click yes, download the latest
version, login as admin, uninstall old version, reboot, install new
version, and it still gives me the same message even though I
uninstalled the old version and installed the latest. How can I fix
this problem? Thanks.
 
J

Jerry

The latest Office compatibility pack is the 2007 version - nothing newer.
There is one update to it: office2007-kb978380-fullfile-x86-glb.exe maybe
that's what you really need.
 
C

capitan

The latest Office compatibility pack is the 2007 version - nothing newer.
There is one update to it: office2007-kb978380-fullfile-x86-glb.exe maybe
that's what you really need.

Here is the actual quote:
"This is a pre-release version of the compatibility pack and can open
pre-release office 2007 files only. Do you want to check for a newer
version of the compatibility pack?"

Thanks for the response, I tried your suggested update and I'm still
getting this message.
 
D

DL

Uninstall the Compatibility pack via add/remove
Run disk clean up, reboot PC Install latest compatibility pack
See if that helps (PS I assume OfficeXP has been updated)
 

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