Thanks for the suggestion, Gerry.
First, I was getting a message says that the registry key
"'HKEY_CLASSES_ROOT\.web\" does not exist, but it DOES. First, the messages
that I was getting a little while ago.
This message says "Detection of product
'{91120000-0017-0000-0000-0000000FF1CE}', feature 'WAC_CoreSPD', component
'{9BED4C3D-06A0-43BA-A116-119ABB59E482}' failed. The resource
'HKEY_CLASSES_ROOT\.web\' does not exist." Details:
- System
- Provider
[ Name] MsiInstaller
- EventID 1004
[ Qualifiers] 0
Level 3
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2007-05-31T00:01:28.000Z
EventRecordID 13627
Channel Application
Computer <my-machine>
- Security
[ UserID] <my-sid>
- EventData
{91120000-0017-0000-0000-0000000FF1CE}
WAC_CoreSPD
{9BED4C3D-06A0-43BA-A116-119ABB59E482}
HKEY_CLASSES_ROOT\.web\
(NULL)
The second one says "Detection of product
'{91120000-0017-0000-0000-0000000FF1CE}', feature 'WAC_CoreSPD' failed
during request for component '{0638C49D-BB8B-4CD1-B191-056E8F325736}'"
Details:
- System
- Provider
[ Name] MsiInstaller
- EventID 1001
[ Qualifiers] 0
Level 3
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2007-05-31T00:01:28.000Z
EventRecordID 13628
Channel Application
Computer <my-machine>
- Security
[ UserID] <my-sid>
- EventData
{91120000-0017-0000-0000-0000000FF1CE}
WAC_CoreSPD
{0638C49D-BB8B-4CD1-B191-056E8F325736}
(NULL)
Now as I mentioned, the registry key does exist. So I checked the
permissions and I explicitly added myself as a full-control user. Then I
restarted the app, it went through setup again. I allowed setup to complete
and the app to start and then I shut it down. Then restarted it, and now
the Windows Installer portion of the setup is no longer starting, but the
Office Configuration is still coming up after the Designer splash screen.
The event log no longer has warning messages issued...just ones confirming
that setup ran:
- System
- Provider
[ Name] MsiInstaller
- EventID 11728
[ Qualifiers] 0
Level 4
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2007-05-31T00:15:41.000Z
EventRecordID 13783
Channel Application
Computer <my-machine>
- Security
[ UserID] <my-sid>
- EventData
Product: Microsoft Office SharePoint Designer 2007 -- Configuration
completed successfully.
(NULL)
(NULL)
(NULL)
(NULL)
7B39313132303030302D303031372D303030302D303030302D3030303030303046463143457D
--------------------------------------------------------------------------------
Binary data:
In Words
0000: 3131397B 30303032 30302D30 302D3731
0008: 2D303030 30303030 3030302D 30303030
0010: 43314646 7D45
In Bytes
0000: 7B 39 31 31 32 30 30 30 {9112000
0008: 30 2D 30 30 31 37 2D 30 0-0017-0
0010: 30 30 30 2D 30 30 30 30 000-0000
0018: 2D 30 30 30 30 30 30 30 -0000000
0020: 46 46 31 43 45 7D FF1CE}
Gerry Hickman said:
Hi,
Go to your application Event log, you should see some warnings related to
MSIEXEC that coincide with the exact time you see the re-configuration
problem.
Post the messages here as plain text.
