Office 2007 crashes everytime i goto the Trust Center

A

Andy

I started using office 2007 about a week ago and everythings been working
more or less fine except that every time i try to go to the trust center in
any form the whole of office 2007 becomes unresponsive and has to be
restarted. I have been trying to get images to automatically download and
this is when i noticed the trust center crashed. I have never been able to
access it succesfully.
I am running Ouffice enterprise 2007 SP2 on windows 7.
 
J

joey022461

I am having the same problem!!! Cannot access TRUST CENTER... It opens, but
then becomes non responsive. Using MS OFFICE PROF 2007.

I have searched the net for a fix, but haven't found one yet. Most likely a
registry issue?

Any experts out there?
 
R

Roady [MVP]

Have you already applied Service Pack 2 for Office 2007?

Does it work correctly in Outlook Safe Mode?
Start-> type; outlook.exe /safe

Anything logged about these crashes in the Event Viewer or did you end the
process manually?
For details about the Event Viewer see;
http://www.msoutlook.info/question/317
 
A

Andy

The same problem still occurs when outlook is run in safe mode, the event
logger doesn't seem much help with it reporting "unknown" in the details tab
the following information is that it does say;

"The program OUTLOOK.EXE version 12.0.6423.1000 stopped interacting with
Windows and was closed. To see if more information about the problem is
available, check the problem history in the Action Center control panel.
Process ID: 1468
Start Time: 01ca65dc6595b545
Termination Time: 98
Application Path: C:\PROGRA~1\MIF5BA~1\Office12\OUTLOOK.EXE
Report Id: d09de4f9-d1cf-11de-bcf9-00a0d16ab45c"
 
A

Andy

The reason Outlook was a few updates was behind was because I tried rolling
it back to fix this problem, I have reinstalled them now. I have tried
resetting the dat files, running scanpst and even creating a new profile, not
of these attempts have fixed the problem.

I was wondering about disabling add-ins, although I don't think any are
installed, however the only way i know of doing this is through the
inaccessible
trust center.
 
R

Roady [MVP]

If you log on as a different user or create a new user for testing purposes
in Windows, does it work then?
 

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