Office 2007 crashes on startup.

[Tom Zappa]

Outlook 2007 is crashing everytime time I open it. After about 15 seconds
all options grey out and a message box appears saying "Microsoft Outlook has
stopped working." (Even when running the app in safe mode). Initially it
was I upgraded from 2003 however I have since completely removed office and
reinstalled it from scratch.

I backed up and deleted the PST, and created a new one. This resolved the
problem however I need that PST. Next step was running a scanpst and then
"importing" the emails back into outlook. This caused it to start crashing
again.

As far as I can tell, I not running any plugins except for the ones that
came with the package. Does any have any ideas?

TIA

 

[Jerald D Montgomery]

Outlook 2007 is crashing everytime time I open it. After about 15 seconds
all options grey out and a message box appears saying "Microsoft Outlook
has stopped working." (Even when running the app in safe mode).
Initially it was I upgraded from 2003 however I have since completely
removed office and reinstalled it from scratch.

I backed up and deleted the PST, and created a new one. This resolved the
problem however I need that PST. Next step was running a scanpst and then
"importing" the emails back into outlook. This caused it to start
crashing again.

As far as I can tell, I not running any plugins except for the ones that
came with the package. Does any have any ideas?

TIA

Try Safe mode

 

[Jerald D Montgomery]

Outlook 2007 is crashing everytime time I open it. After about 15 seconds
all options grey out and a message box appears saying "Microsoft Outlook
has stopped working." (Even when running the app in safe mode).
Initially it was I upgraded from 2003 however I have since completely
removed office and reinstalled it from scratch.

I backed up and deleted the PST, and created a new one. This resolved the
problem however I need that PST. Next step was running a scanpst and then
"importing" the emails back into outlook. This caused it to start
crashing again.

As far as I can tell, I not running any plugins except for the ones that
came with the package. Does any have any ideas?

TIA

Try Safe mode

 

[Jerald D Montgomery]

Outlook 2007 is crashing everytime time I open it. After about 15 seconds
all options grey out and a message box appears saying "Microsoft Outlook
has stopped working." (Even when running the app in safe mode).
Initially it was I upgraded from 2003 however I have since completely
removed office and reinstalled it from scratch.

I backed up and deleted the PST, and created a new one. This resolved the
problem however I need that PST. Next step was running a scanpst and then
"importing" the emails back into outlook. This caused it to start
crashing again.

As far as I can tell, I not running any plugins except for the ones that
came with the package. Does any have any ideas?

TIA

Try Safe mode

 

[Milly Staples [MVP - Outlook]]

A new mail profile after upgrading from a prior version seems to be the answer to most problems in Outlook. Control Panel->Mail Icon->Profiles->Add. Do not copy the old profile. Configure the new one to use your current .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tom Zappa asked:

| Outlook 2007 is crashing everytime time I open it. After about 15
| seconds all options grey out and a message box appears saying
| "Microsoft Outlook has stopped working." (Even when running the app
| in safe mode). Initially it was I upgraded from 2003 however I have
| since completely removed office and reinstalled it from scratch.
|
| I backed up and deleted the PST, and created a new one. This
| resolved the problem however I need that PST. Next step was running
| a scanpst and then "importing" the emails back into outlook. This
| caused it to start crashing again.
|
| As far as I can tell, I not running any plugins except for the ones
| that came with the package. Does any have any ideas?
|
| TIA

 

[Milly Staples [MVP - Outlook]]

A new mail profile after upgrading from a prior version seems to be the answer to most problems in Outlook. Control Panel->Mail Icon->Profiles->Add. Do not copy the old profile. Configure the new one to use your current .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tom Zappa asked:

| Outlook 2007 is crashing everytime time I open it. After about 15
| seconds all options grey out and a message box appears saying
| "Microsoft Outlook has stopped working." (Even when running the app
| in safe mode). Initially it was I upgraded from 2003 however I have
| since completely removed office and reinstalled it from scratch.
|
| I backed up and deleted the PST, and created a new one. This
| resolved the problem however I need that PST. Next step was running
| a scanpst and then "importing" the emails back into outlook. This
| caused it to start crashing again.
|
| As far as I can tell, I not running any plugins except for the ones
| that came with the package. Does any have any ideas?
|
| TIA

 

[Milly Staples [MVP - Outlook]]

A new mail profile after upgrading from a prior version seems to be the answer to most problems in Outlook. Control Panel->Mail Icon->Profiles->Add. Do not copy the old profile. Configure the new one to use your current .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tom Zappa asked:

| Outlook 2007 is crashing everytime time I open it. After about 15
| seconds all options grey out and a message box appears saying
| "Microsoft Outlook has stopped working." (Even when running the app
| in safe mode). Initially it was I upgraded from 2003 however I have
| since completely removed office and reinstalled it from scratch.
|
| I backed up and deleted the PST, and created a new one. This
| resolved the problem however I need that PST. Next step was running
| a scanpst and then "importing" the emails back into outlook. This
| caused it to start crashing again.
|
| As far as I can tell, I not running any plugins except for the ones
| that came with the package. Does any have any ideas?
|
| TIA

 

[Tom Zappa]

It was a good idea but unfortunately I had the same results after importing
the PST. Still scratching my head furiously I'd try downgrading back to
2003 but I'm not sure if the 2007 scanpst would have made the data file
incompatible or not. ..... guess I'll find out.


"Milly Staples [MVP - Outlook]"
A new mail profile after upgrading from a prior version seems to be the
answer to most problems in Outlook. Control Panel->Mail
Icon->Profiles->Add. Do not copy the old profile. Configure the new one to
use your current .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tom Zappa asked:

| Outlook 2007 is crashing everytime time I open it. After about 15
| seconds all options grey out and a message box appears saying
| "Microsoft Outlook has stopped working." (Even when running the app
| in safe mode). Initially it was I upgraded from 2003 however I have
| since completely removed office and reinstalled it from scratch.
|
| I backed up and deleted the PST, and created a new one. This
| resolved the problem however I need that PST. Next step was running
| a scanpst and then "importing" the emails back into outlook. This
| caused it to start crashing again.
|
| As far as I can tell, I not running any plugins except for the ones
| that came with the package. Does any have any ideas?
|
| TIA

 

[Tom Zappa]

It was a good idea but unfortunately I had the same results after importing
the PST. Still scratching my head furiously I'd try downgrading back to
2003 but I'm not sure if the 2007 scanpst would have made the data file
incompatible or not. ..... guess I'll find out.


"Milly Staples [MVP - Outlook]"
A new mail profile after upgrading from a prior version seems to be the
answer to most problems in Outlook. Control Panel->Mail
Icon->Profiles->Add. Do not copy the old profile. Configure the new one to
use your current .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tom Zappa asked:

| Outlook 2007 is crashing everytime time I open it. After about 15
| seconds all options grey out and a message box appears saying
| "Microsoft Outlook has stopped working." (Even when running the app
| in safe mode). Initially it was I upgraded from 2003 however I have
| since completely removed office and reinstalled it from scratch.
|
| I backed up and deleted the PST, and created a new one. This
| resolved the problem however I need that PST. Next step was running
| a scanpst and then "importing" the emails back into outlook. This
| caused it to start crashing again.
|
| As far as I can tell, I not running any plugins except for the ones
| that came with the package. Does any have any ideas?
|
| TIA

 

[Tom Zappa]

It was a good idea but unfortunately I had the same results after importing
the PST. Still scratching my head furiously I'd try downgrading back to
2003 but I'm not sure if the 2007 scanpst would have made the data file
incompatible or not. ..... guess I'll find out.


"Milly Staples [MVP - Outlook]"
A new mail profile after upgrading from a prior version seems to be the
answer to most problems in Outlook. Control Panel->Mail
Icon->Profiles->Add. Do not copy the old profile. Configure the new one to
use your current .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tom Zappa asked:

| Outlook 2007 is crashing everytime time I open it. After about 15
| seconds all options grey out and a message box appears saying
| "Microsoft Outlook has stopped working." (Even when running the app
| in safe mode). Initially it was I upgraded from 2003 however I have
| since completely removed office and reinstalled it from scratch.
|
| I backed up and deleted the PST, and created a new one. This
| resolved the problem however I need that PST. Next step was running
| a scanpst and then "importing" the emails back into outlook. This
| caused it to start crashing again.
|
| As far as I can tell, I not running any plugins except for the ones
| that came with the package. Does any have any ideas?
|
| TIA

 

[Milly Staples [MVP - Outlook]]

NEVER import a .pst file -simply use File->Open->Outlook DAta File. Importing causes no end of problems.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tom Zappa asked:

| It was a good idea but unfortunately I had the same results after
| importing the PST. Still scratching my head furiously I'd try
| downgrading back to 2003 but I'm not sure if the 2007 scanpst would
| have made the data file incompatible or not. ..... guess I'll find
| out.
|
|
| "Milly Staples [MVP - Outlook]"
| | A new mail profile after upgrading from a prior version seems to be
| the answer to most problems in Outlook. Control Panel->Mail
| Icon->Profiles->Add. Do not copy the old profile. Configure the new
| one to use your current .pst file.
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, Tom Zappa asked:
|
|| Outlook 2007 is crashing everytime time I open it. After about 15
|| seconds all options grey out and a message box appears saying
|| "Microsoft Outlook has stopped working." (Even when running the app
|| in safe mode). Initially it was I upgraded from 2003 however I have
|| since completely removed office and reinstalled it from scratch.
||
|| I backed up and deleted the PST, and created a new one. This
|| resolved the problem however I need that PST. Next step was running
|| a scanpst and then "importing" the emails back into outlook. This
|| caused it to start crashing again.
||
|| As far as I can tell, I not running any plugins except for the ones
|| that came with the package. Does any have any ideas?
||
|| TIA

 

[Milly Staples [MVP - Outlook]]

NEVER import a .pst file -simply use File->Open->Outlook DAta File. Importing causes no end of problems.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tom Zappa asked:

| It was a good idea but unfortunately I had the same results after
| importing the PST. Still scratching my head furiously I'd try
| downgrading back to 2003 but I'm not sure if the 2007 scanpst would
| have made the data file incompatible or not. ..... guess I'll find
| out.
|
|
| "Milly Staples [MVP - Outlook]"
| | A new mail profile after upgrading from a prior version seems to be
| the answer to most problems in Outlook. Control Panel->Mail
| Icon->Profiles->Add. Do not copy the old profile. Configure the new
| one to use your current .pst file.
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, Tom Zappa asked:
|
|| Outlook 2007 is crashing everytime time I open it. After about 15
|| seconds all options grey out and a message box appears saying
|| "Microsoft Outlook has stopped working." (Even when running the app
|| in safe mode). Initially it was I upgraded from 2003 however I have
|| since completely removed office and reinstalled it from scratch.
||
|| I backed up and deleted the PST, and created a new one. This
|| resolved the problem however I need that PST. Next step was running
|| a scanpst and then "importing" the emails back into outlook. This
|| caused it to start crashing again.
||
|| As far as I can tell, I not running any plugins except for the ones
|| that came with the package. Does any have any ideas?
||
|| TIA

 

[Milly Staples [MVP - Outlook]]

NEVER import a .pst file -simply use File->Open->Outlook DAta File. Importing causes no end of problems.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tom Zappa asked:

| It was a good idea but unfortunately I had the same results after
| importing the PST. Still scratching my head furiously I'd try
| downgrading back to 2003 but I'm not sure if the 2007 scanpst would
| have made the data file incompatible or not. ..... guess I'll find
| out.
|
|
| "Milly Staples [MVP - Outlook]"
| | A new mail profile after upgrading from a prior version seems to be
| the answer to most problems in Outlook. Control Panel->Mail
| Icon->Profiles->Add. Do not copy the old profile. Configure the new
| one to use your current .pst file.
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, Tom Zappa asked:
|
|| Outlook 2007 is crashing everytime time I open it. After about 15
|| seconds all options grey out and a message box appears saying
|| "Microsoft Outlook has stopped working." (Even when running the app
|| in safe mode). Initially it was I upgraded from 2003 however I have
|| since completely removed office and reinstalled it from scratch.
||
|| I backed up and deleted the PST, and created a new one. This
|| resolved the problem however I need that PST. Next step was running
|| a scanpst and then "importing" the emails back into outlook. This
|| caused it to start crashing again.
||
|| As far as I can tell, I not running any plugins except for the ones
|| that came with the package. Does any have any ideas?
||
|| TIA

 

[John]

Perfect Milly, I had the same problem and you fixed it in seconds.

Thanks for your expertise,
John

 

[Ross786]

Ive Found a cure for this problem!!

I found that by following a COMBINATION of :

1. removing the outcmd.dat as explained in this thread.
2. removing my kaspersky spam checking add-ons from outlook options
3. removing xobni software from outlook and my pc.

By doing this, i found that the problem id had with outlook 2007
crashing upon startup has been resolved.

Good luck with yours - hope this works for you.

Ross