Office 2007 destroyed XP installation

G

googleaccount1

These comments are not intended as a rant but in hope that someone at
Microsoft might find out and realise the damage being done to the
company's reputation.

Yesterday I decided to upgrade to Office 2007 and downloaded the trial
version from microsoft.com. All seemed to go well with the
installation on my XP Home system.

However the Office programs ran much slower than the previous version
and there was an inordinate amount of HDD activity, which I've now
realised is some new indexing function. Needless to say using Outlook
2007 was hopeless.

But slowness was not the real problem. My system keept crashing,
usually after being on for only 2-3 minutes. I got the Blue Screen of
Death. It didn't make any difference if I suspended ("Snoozed")
indexing or not. Ditto running Office programs.

I ran EndItAll2 to close down every background process I dared but
that didn't make any difference.

I even defragged the HDD.

I'd boot up, close down everything I didn't need and then when it was
apparently doing nothing it just froze then went to the Blue Screen.

Finally I gave up and decided to revert to the previous version. But,
I find that I cannot now uninstall Office 2007.

So, I'm having to do a fresh install of Windows XP. This has wasted a
day of my time - I work for myself and don't have a day to waste.

Office 2007 has been such an unpleasant expereince I won't be buying
it anytime soon. In fact, I'm struggling to think of what MS can do or
say that would give me the courage to try again.

Nor for that matter do I dare upgrade to Vista. Pity, as I was looking
forward to that.

This has been a terrible and costsly experience for me. I'm not a
Micrisoft hater, in fact I've always been a fan of their products.
But, I really struggle to understand how such a bad product could have
been released.

My sysrem isn't old - the PC was new a year ago. It runs a pretty fast
CPU with 1GB RAM and plently of HDD space.

I don't have the time to be a product tester for MS, and I don't have
the time to get engaged in detailed explanations of exactly what I did
and didn't do, what the Blue Screen error messages were etc. I'm just
an ordinary bloke who wants the software he buys (or plans to buy) to
do what it says on the box.
 
G

googleaccount1

I hope you now realize the value of a backup?

What's that got to do with the price of fish?

Whether I reinstall or reload a backup there's still a lot of hassle
involved for a problem that should never have happened. I haven't lost
any data, I've lost time and convenience. I'm far from certain that
reloading a backup would have been much advantage over installing.

And, I don't think patronising remarks about backups should be an
implicit excuse for MS releasing something just not cut out for the
demands of 21st century everyday computing.
 
X

XS11E

What's that got to do with the price of fish?
And, I don't think patronising remarks about backups should be an
implicit excuse for MS releasing something just not cut out for
the demands of 21st century everyday computing.

Microsoft didn't release something "not cut out for the demands of 21st
century everyday computing", they released something not cut out for
you, apparently.

Maybe trying to figure out what you did wrong instead of whining about
it would help?
 
J

Jan12345

These comments are not ...................box."

If you Google Office 2007, you will find this is happening everywhere.....
I did after it happened to me!!! An accountant that, also, cannot be a beta
tester at work. This was a purchased software!!! I did everything you
did....stopped programs from runningin the BG, Defragged, etc, etc,
etc.................. finally got 2007 off, reinstalled office 2003, however
cannot get Outlook 2003 to work. I had a wrong dll which I have renamed and
am now reinstalling.

I have spoken to 2 other co-workers today, and they are having "slow as
molasses" issues.

Anyway, hopefully updates will correct the problems. I am getting a new
computer out of the deal because I must use office 2007 because my boss uses
2007. I realize a new computer sounds wonderful....when you are busy and you
need every second to be using your computer while your are at work, no..no..a
new computer is longer hours and more work.
 

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