Office 2007 Enterprise conflict with HP MediaSmart Software

[RK]

Just purchased new HP laptop running Vista 64 Home Premium Edition. All
orignal factory installed software works fine until I installed Office 2007
Enterprise Edition. After installation of Office, HP MediaSmart Photo,
Video, and Music Software applications stopped working. Upon launch, (HP)
programs open in new window then freeze with an error stating Program has
stopped working,

Is this a common issue? Are there registry conflicts between the Office and
MediaSmart software packages?

Upon uninstalling Office 2007 full operability was restored to the HP
programs. It doesn't seem the two software packages can coexist on the same
computer. So far HP support can offer no solution. I was told that HP
software developers would have to work with Microsoft to resolve the problem
with no timeframe for feedback/resolution.

I am inclined to unistall the HP Aplications in favor of the Microsoft
Applications until a solution if offered. Any suggestions?

 

[RK]

I bit more related information.

Latest release versions of MediaSmart software and system BIOS are currently
installed on my system. Below is extract from Windows Error Reporting.

[Windows Error Reporting]
Time Type Details
5/22/2009 1:41 PM Application Error Faulting application
HPTouchSmartPhoto.exe, version 2.1.1.2425, time stamp 0x48acdc54, faulting
module Python24.dll, version 3.0.2349.3115, time stamp 0x41ac5033, exception
code 0xc0000005, fault offset 0x0005e237, process id 0x664, application
start time 0x01c9dae2f54dc1f1.
5/22/2009 7:58 PM Application Error Faulting application
HPTouchSmartVideo.exe, version 2.1.1.2425, time stamp 0x48acdc5e, faulting
module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a783, exception
code 0xc0000374, fault offset 0x000aada3, process id 0x598, application
start time 0x01c9db17a3f5641d.
5/22/2009 7:59 PM Application Error Faulting application
HPTouchSmartPhoto.exe, version 2.1.1.2425, time stamp 0x48acdc54, faulting
module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a783, exception
code 0xc0000374, fault offset 0x000aada3, process id 0x9e0, application
start time 0x01c9db17c91c1a4d.
5/22/2009 7:59 PM Application Error Faulting application
HPTouchSmartMusic.exe, version 2.1.1.2425, time stamp 0x48acdc49, faulting
module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a783, exception
code 0xc0000374, fault offset 0x000aada3, process id 0x1264, application
start time 0x01c9db17dad43c4d.
5/23/2009 2:29 AM Application Error Faulting application
HPTouchSmartMusic.exe, version 2.1.1.2425, time stamp 0x48acdc49, faulting
module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a783, exception
code 0xc0000374, fault offset 0x000aada3, process id 0x10c8, application
start time 0x01c9db4e375fae78.