Office 2007 Enterprise encounters an error during installation

[Alex Hollis]

Whenever I try to reinstall Office 2007 Enterprise lately, I get a failure
everytime, I've tried multiple fixes none working so far I'm going to paste
the log from the installation so you can tell me the probelm. It happened
awhile back when I cloned my hardrive, Microsoft office did not copy right,
so I uninstalled it, the uninstaller failed so I went to microsoft's page and
followed the directions there to uninstall it manually, and from then I have
been unsuccessful at reinstalling it, I need your help to fix this problem.

LOG DATA: (LOG Was to big so I uploaded it to my 110mb website go to the
link below to view it.)
-----------------------------------------------------------
http://mercuryproject.110mb.com/officelog.log
-----------------------------------------------------------

I really need your help I hope the log above helps.

my email is below:

"(e-mail address removed)"

 

[Peter Foldes]

Alex

{canned answer}

For Office Enterprise issues see the following. Support on this version is only
available from MS or your IT Department and we cannot help you here with the Office
Enterprise version.

Sorry but we do not know if it is Pirated or not. You should have gotten these
instructions as above on your Home Program purchase from your Company

The support for Office 2007 Enterprise is free and look and open
last question

http://www.microsoft.com/licensing/sa/benefits/home_use_rights/faq.mspx

Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLicense/L1033/overview.asp

 

[Alex Hollis]

Here's Proof it's not pirated: http://mercuryproject.110mb.com/office.gif

 

[Peter Foldes]

Alex

As I posted it is a canned answer. Did you read the rest where it said that support
is free and the list of phone numbers to call.
Now if that is not good enough for you then contact the IT person from where you
purchased the Enterprise edition through their Home Program.
We cannot answer to this version of Office since it is not available to the general
public and is a bit different than other office versions.

Good Luck Alex

 

[Milly Staples [MVP - Outlook]]

That proves nothing -
http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=counterfeit

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Alex Hollis asked:

| Here's Proof it's not pirated:
| http://mercuryproject.110mb.com/office.gif
|
| "Peter Foldes" wrote:
|
|| Alex
||
|| {canned answer}
||
|| For Office Enterprise issues see the following. Support on this
|| version is only available from MS or your IT Department and we
|| cannot help you here with the Office Enterprise version.
||
|| Sorry but we do not know if it is Pirated or not. You should have
|| gotten these instructions as above on your Home Program purchase
|| from your Company
||
|| The support for Office 2007 Enterprise is free and look and open
|| last question
||
|| http://www.microsoft.com/licensing/sa/benefits/home_use_rights/faq.mspx
||
|| Here you will find the Phone numbers and email addresses as to where
|| and whom to contact about Office Enterprise and your issue.
|| Scroll down to the bottom of page to North America
|| https://licensing.microsoft.com/eLicense/L1033/overview.asp
||
||
|| --
|| Peter
||
|| Please Reply to Newsgroup for the benefit of others
|| Requests for assistance by email can not and will not be
|| acknowledged.
||
|| message ||| Whenever I try to reinstall Office 2007 Enterprise lately, I get a
||| failure everytime, I've tried multiple fixes none working so far
||| I'm going to paste the log from the installation so you can tell me
||| the probelm. It happened awhile back when I cloned my hardrive,
||| Microsoft office did not copy right, so I uninstalled it, the
||| uninstaller failed so I went to microsoft's page and followed the
||| directions there to uninstall it manually, and from then I have
||| been unsuccessful at reinstalling it, I need your help to fix this
||| problem.
|||
||| LOG DATA: (LOG Was to big so I uploaded it to my 110mb website go
||| to the link below to view it.)
||| -----------------------------------------------------------
||| http://mercuryproject.110mb.com/officelog.log
||| -----------------------------------------------------------
|||
||| I really need your help I hope the log above helps.
|||
||| my email is below:
|||
||| "(e-mail address removed)"

 

[Alex Hollis]

The thing that's really annoying is that I've tried multiple installers, I've
downloaded the trials from Microsoft and they failed as well which is
annoying, but my old copy of Office XP installed so I have a usable version
of Office, I was trying to see if the old installer would fix what was
causing the problem, but it still failed, any ideas now?